Regina Byrnes
Springdale,PA
Summary
Experienced Project Coordinator and Administration Professional while optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
Work History
Project / Warranty Coordinator
Shaw Sports Turf
04.2011 - Current
- Provide administrative support for offsite Installers, co-workers and managers.
- Created and Maintained Project Management Database that has been utilized by all key stockholders including Project Managers, Project Coordinators, Customer Service, Manufacturing, Shipping Warehouse, Subcontractors, Vendors and Installers.
- Created Yearly Financial "Pipeline Report" to help higher level management stay on budget and obtain financial goals.
- Handle new field installation projects throughout the whole process from obtaining contracts, ordering materials, scheduling install teams and sending closeouts
- Participated in cross-functional meetings to discuss ongoing warranty matters and develop strategies for continuous improvement in customer service quality.
- Enhanced customer satisfaction by efficiently managing warranty claims and providing timely solutions.
- Ensured compliance with all relevant laws and regulations regarding product warranties while protecting company interests.
- Cultivated strong relationships with key stakeholders, ensuring efficient resolution of Installation and warranty concerns.
- Negotiated with suppliers to secure favorable terms and conditions for product delivery on site.
- Completed weekly payroll for 15 employees.
Assistant Appraiser
Gerard L. DaVia Appraisals
03.2002 - 04.2011
- Performed detailed analysis of comparable sales transactions for commercial properties within assigned regions, ensuring appropriate adjustments were made based on differing features or conditions.
- Maintained strong relationships with clients by providing timely updates on appraisal progress and addressing concerns promptly.
- Supported litigation efforts by preparing comprehensive reports detailing property values for legal proceedings.
Education
Bachelor of Arts - Business Communications
California University of Pennsylvania
California, PA12.1990
Skills
- Microsoft Office
- Warranty Management
- Multitasking and Organization
- Program Development
- Database Maintenance
- Schedule Coordination
Timeline
Project / Warranty Coordinator
Shaw Sports Turf
04.2011 - Current
Assistant Appraiser
Gerard L. DaVia Appraisals
03.2002 - 04.2011
Bachelor of Arts - Business Communications
California University of Pennsylvania
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