Regina Cathey

Dynamic Customer Service Representative with a proven track record at BNA Bank, adept at resolving conflicts and enhancing client loyalty through active listening and critical thinking. Trained new staff and improved user experience, demonstrating strong data entry skills and a commitment to excellence in client support.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.