REGINA CHAMBERS
Carrollton,GA
Summary
As an analytical, organized, and meticulous office manager with EPIC training, I bring over 20 years of experience in the healthcare sector. My collaborative spirit and leadership skills, bolstered by a background in psychology, enhance my ability to resolve conflicts effectively. Known for driving efficiency and attention to detail, I remain composed and focused in high-pressure situations. I am seeking a role in an organization that offers opportunities for growth and allows me to contribute my expertise and value.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Staff Analyst
Tanner Medical Center/ Radiology
02.2016 - Current
- Working in high paced hospital facility, multiple job duties, vast array of patient interaction, skilled in multiple computer programs such as EPIC, Word, Excel, PACS, Powershare, Powerscribe and Care Everywhere
- Working knowledge of diagnostic procedures, insurance, billing protocols and ICD 10 codes
- 'Experienced analytical individual with knowledge of HIPAA and Joint Commission Compliance.'
- Managed high-volume workloads, prioritizing tasks to meet tight deadlines and maintain a productive work environment.
- Mentored new hire staff, offering guidance on best practices and professional development opportunities.
- Assisted in the recruitment process by screening candidates, scheduling interviews, and providing feedback to hiring managers.
- Supported the implementation of new software systems that streamlined business operations.
- Developed comprehensive project plans for successful completion of strategic initiatives and organizational goals.
Director of Operations
Guardian Probation Services
01.2010 - 09.2015
- In charge of operational duties of a small private probation company
- Managed employee relations, supervised probationers, worked with multiple judges and lawyers, maintained continuing education requirements for all staff, worked closely with local and state agencies.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
CO-OWNER/Operator Manager
Commercial Carpet and Hood
01.2001 - 09.2015
- Oversaw the billing and payroll of the company
- Contracted with different restaurant chains that serviced three states
- Fulfilled employee payroll of sixteen full-time employees and six part-time
- Fielded phone calls and managed responsibilities from a variety of areas.
Clerical Assistant
Tanner Medical Center
11.1998 - 06.2008
- Streamlined office processes by organizing and maintaining efficient filing systems.
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Provided exceptional customer service, addressing client concerns promptly and professionally.
Education
Bachelor of Science - Healthcare Management
West Georgia Technical College
Carrollton, GA12.2024
Diploma received -
Carrollton High School
01.1994
Skills
- Revenue Generation
- Performance reporting
- Regulatory knowledge
- Records Management
- Compliance Monitoring
- Employee Evaluation
- Problem-solving aptitude
- Data Collection
- Multitasking Abilities
- Reliability
- Teamwork and Collaboration
- Attention to Detail
References
References available upon request.
Certification
Working Toward Associates in nursing, completing medical coding and billing certificate and certification and will graduate with degree in Healthcare Management.
Timeline
Administrative Staff Analyst
Tanner Medical Center/ Radiology
02.2016 - Current
Director of Operations
Guardian Probation Services
01.2010 - 09.2015
CO-OWNER/Operator Manager
Commercial Carpet and Hood
01.2001 - 09.2015
Clerical Assistant
Tanner Medical Center
11.1998 - 06.2008
Bachelor of Science - Healthcare Management
West Georgia Technical College
Diploma received -
Carrollton High School
Similar Profiles
Arlin NevarezArlin Nevarez
Pathology Support II Area 2 at PathGroup at Tanner Medical Center - Medical Facility (Pathology Department)Pathology Support II Area 2 at PathGroup at Tanner Medical Center - Medical Facility (Pathology Department)
Courtney CrowderCourtney Crowder
Registered Nurse at Tanner Medical Center/ Medical Surgical UnitRegistered Nurse at Tanner Medical Center/ Medical Surgical Unit
Kaci CliftonKaci Clifton
Registered Nurse, Labor and Delivery at Tanner Medical CenterRegistered Nurse, Labor and Delivery at Tanner Medical Center
Krishnaben R. PatelKrishnaben R. Patel
Regulatory Affairs Associate at Vero Biotech Inc.Regulatory Affairs Associate at Vero Biotech Inc.
Hailey AlewineHailey Alewine
Float Nursing Care Partner at WellStar Health SystemFloat Nursing Care Partner at WellStar Health System