Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic
Regina Chapman

Regina Chapman

Newton,NC

Summary

Im a mother of 3 and have a fiance of 11 years. my hobbies include spending time with family and loved ones. I also travel on weekends with my fiance doing professional wrestling. When it come to my work life i have spent my career working my way up learning and adapting to every job i have ever been given, presented, or put im front of me. lm willing to learn and improve my own professional and personal lifestyles. My family is my motivation to become the best that i can be. I refuse to ever say the words "i quit or i cant do this." when i set my mind to something i follow through and give one hundred percent of my all. When presented with difficulties, i always look fro a solution with the best outcome possible. Im very confident in my problem solving skills and leadership. Im also highly-motivated employee with desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I adept at working effectively unsupervised and quickly mastering new skills. I am organized and motivated employee eager to apply time management and organizational skills in various environments. I also am highly organized, proactive and punctual with team-oriented mentality. I am a deeply committed job seeker with a history of meeting company needs with consistent and organized practices. I believe i am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. At the end of the day i just want to be the best mom, fiance, and employee i can be. I am committed to doing whatever means necessary and possible to better my families and my own life.

Overview

13
13
years of professional experience

Work History

Supervisor of Operations

Snyder Paper
Hickory, NC
10.2015 - 03.2024
  • Participated in industry-related events and conferences to stay abreast of the latest developments.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Partnered with vendors to negotiate contracts for services related to operations.
  • Maintained accurate records for tracking progress and performance of team members.
  • Ensured compliance with all applicable laws, regulations, and standards.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Identified process improvements that could reduce costs or improve service quality and efficiency levels.
  • Researched and prepared reports required by management or governmental agencies.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed, compiled and presented statistical, financial, and production processing reports to senior leadership.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Developed and implemented policies and procedures for efficient workflow.
  • Conducted regular reviews with team members to assess their performance and provide feedback as needed.
  • Created detailed plans for new projects or initiatives involving multiple stakeholders.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Guided employees in handling difficult or complex problems.
  • Collaborated with senior leadership on strategic initiatives related to operations.
  • Interpreted and explained work procedures and policies to brief staff.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Evaluated existing processes regularly for potential optimization opportunities.
  • Integrated technology to increase efficiency and real-time accountability of operational tasks.
  • Resolved customer complaints or answered customers' questions.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Planned and completed group projects, working smoothly with others.
  • Understood and followed oral and written directions.
  • Worked with cross-functional teams to achieve goals.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained schedule of class assignments to meet deadlines.

Production Floater

Snyder Paper
Newton, NC
08.2023 - 01.2024
  • Followed standard operating procedures for each task assigned.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Analyzed work orders to determine type and quantity of materials needed for each production batch.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained schedule of class assignments to meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.

Warehouse Order Picker

Rollease
Conover, NC
06.2023 - 08.2023
  • Tracked outgoing orders to provide shipping status to customers.
  • Inspected stock items for defects or damages before placing them into storage bins.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Labeled boxes and placed in outbound collection areas.
  • Maintained cleanliness of the warehouse area by sweeping floors, dusting shelves, and removing debris.
  • Performed regular maintenance checks on material handling equipment.
  • Assisted in cycle counting process when required.
  • Collaborated with team members to ensure that all tasks were completed on time.
  • Limited damage to products and orders by using care when choosing items.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Selected products and items from shelves and pallets for customer orders.
  • Assembled customer orders from stock using a variety of tools such as knives, tape guns.
  • Cleaned up spills promptly to prevent accidents in the workplace.
  • Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
  • Operated forklift trucks, pallet jacks, and other material handling equipment safely and efficiently.
  • Received incoming shipments and verified contents against purchase orders and invoices.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Utilized hand-held scanners to locate and pick orders from shelves.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Adhered to company policies related to quality assurance standards.
  • Ensured compliance with federal, state, local laws and regulations related to health and safety.
  • Followed safety procedures while working in the warehouse environment.
  • Transported goods within the warehouse using manual or electric powered lift trucks.
  • Stacked picked items onto pallets according to customer specifications and delivery deadlines.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Updated computer systems with accurate information regarding received goods and shipped products.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Reported any discrepancies between inventory records and physical counts to supervisors immediately.
  • Read orders to verify attributes and quantities of merchandise.
  • Placed products on conveyors for final wrapping and shipment.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Verified inventory records with actual items in the warehouse.
  • Confirmed items picked for orders by keying codes into system.
  • Operated forklift and pallet jack to transport heavy loads.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Loaded merchandise onto carts or pallets for transport to designated areas.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Organized order picking by utilizing bin locations, product codes, and other identifying information.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Used handheld scanners to key in data for packages.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Used RF scanner to pick items from bins and complete orders.
  • Checked outgoing orders for accuracy prior to shipment from the warehouse facility.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Delivered products to customer locations on time.

Repair

Century Furniture
Hickory, NC
10.2010 - 11.2010
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained schedule of class assignments to meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Fred T Foard High School
Newton, NC
06-2009

Skills

  • Maintenance Oversight
  • Facilities Inspection
  • Staff Evaluation
  • Team Development
  • Regulatory Compliance
  • Data Entry
  • Employee Supervision
  • Scheduling
  • Performance Management
  • Inventory Management
  • Team Leadership
  • Performance Improvement
  • Handling Complaints
  • Operations Management
  • Schedule Management
  • Multitasking and Organization
  • Documentation and Recordkeeping
  • Project Management
  • Staff Scheduling
  • Relationship Building
  • Goal Setting
  • Workflow Planning
  • Staff Training
  • Administration and Operations
  • Strategic Planning
  • Staff Development and Training
  • Workflow Optimization
  • Cross-Functional Collaboration
  • Leadership and Change Management
  • Decision-Making
  • New Hire Orientation
  • Schedule Coordination
  • Coaching and Mentoring

Affiliations

  • Mother of 3
  • Professional wrestling manager
  • Farmhand
  • animal caretaker
  • crafts

References

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  • Donald Gwynn- (828-474-0568)
  • Kelsey Bell - (828)-455-4154)
  • Kendall Hester- (828-962-7391)
  • James Repass - (336-552-1431)
  • Joel williams- (828-460-0791)

    • Timeline

    Production Floater

    Snyder Paper
    08.2023 - 01.2024

    Warehouse Order Picker

    Rollease
    06.2023 - 08.2023

    Supervisor of Operations

    Snyder Paper
    10.2015 - 03.2024

    Repair

    Century Furniture
    10.2010 - 11.2010

    High School Diploma -

    Fred T Foard High School

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