Regina Crawford
Helena,AR
Summary
Dynamic and results-driven professional with experience at Coahoma Community College and First Choice. Proven leadership and problem-solving skills, adept at enhancing customer satisfaction and streamlining administrative processes. Recognized for exceptional teamwork and maintaining high product knowledge to support customer needs effectively. Committed to delivering excellence in every task.
Overview
2
2
years of professional experience
Work History
Work Study Student
Coahoma Community College
08.2023 - 05.2025
- Worked in the Athletic department, assisted coaches with the needs of students, equipment, supplies.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Customer Care Representative
First Choice
03.2023 - 05.2025
- Assisted large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed a variety of calls with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to provide accurate information to support when needed.
Education
Associate of Arts - Pre Nursing
Coahoma Community College
Clarksdale, MS05-2025
Skills
- Computer skills
- Time management
- Problem-solving
- Leadership qualities
- Customer service
- Team collaboration
- Administrative support
- Office administration
- Marketing and advertising
Timeline
Work Study Student
Coahoma Community College
08.2023 - 05.2025
Customer Care Representative
First Choice
03.2023 - 05.2025
Associate of Arts - Pre Nursing
Coahoma Community College
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