Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Regina Declay

Summary

Manager with a proven track record at Sonic, excelling in customer service and team leadership. Skilled in strategic planning and conflict resolution, I effectively trained staff and enhanced operational efficiency, ensuring a positive dining experience. Committed to maintaining high standards of cleanliness and safety while fostering a collaborative work environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Manager

Sonic
01.2025 - Current

Recieved and placed customers orders.

Prepared and made fountain drinks and ice cream.

Prepared and made food items on the grill and fryer.

Delivered food to customers.

Received and return payments of cash or card.

Performed cleaning and sanitation duties as needed.

Packaged all food items and insured proper temperature.

Manage, trained and monitored employees.

Assigned and directed employees as needed.

Open and close the restaurant as needed.

Assisted in administrative duties.

Ensured priority of customer service.

Responded and assisted with guest and employee complaints.

Busser

Cheddar's Scratch Kitchen
05.2025 - 09.2025

Remove used plates , glasses , cutlery and napkins from the table.

Wiped up liquid and food spills.

Organize condiments and menus on the tables.

Sanitize tables for seating.

Assisted in bringing guests food or drink orders and other items as requested.

Insured plates glasses and cutlery were stacked and organized and clean.

Assisted in washing dishes and cutlery as needed.

Maintained cleanliness of the dining area by sweeping and wiping flat surfaces as needed.

Maintained cleanliness of the restrooms.

Insured cleanliness and organization of the dining area.

Education

High School Diploma -

South Mountian High School
Phoenix

No Degree - Liberal Arts

Texas A&M Central University
Killeen, TX

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Strategic planning
  • Conflict resolution
  • Clear communication
  • Safety procedures
  • Work prioritization
  • Policy and procedure development
  • Computer skills
  • Effective communication
  • Problem resolution
  • Adaptability and flexibility
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Problem-solving

Certification

Food Handlers Card

TABC Seller-Server Certification

Timeline

Busser

Cheddar's Scratch Kitchen
05.2025 - 09.2025

Manager

Sonic
01.2025 - Current

High School Diploma -

South Mountian High School

No Degree - Liberal Arts

Texas A&M Central University
Regina Declay