Regina Dianne DeHaan
Retired
Wayland,MI
Summary
Accomplished Administrative Assistant with a proven track record at Hopkins Public School District, adept in data entry and fostering professional relationships. Excelled in maintaining confidentiality and streamlining document organization, significantly enhancing office efficiency. Skilled in Microsoft Excel and customer service, demonstrating a strong problem-solving ability and commitment to excellence.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant Special Education
Hopkins Public School District
08.2011 - 07.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to parents/staff inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital student information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant
Wayland Union Schools
08.1990 - 07.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to parents/staff inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Associate - Accounting/Data Processing
08.1998 - 05.2001
Certificate - Accounting/Data Processing
08.1988 - 05.1990
- Relevant Coursework: [Subject] & [Subject]
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- File Organization
- Microsoft Excel
- Time Management
- Computer Proficiency
- Filing
- Customer Relations
- Clerical Support
- Strong Problem Solver
- Documentation and Recordkeeping
- Database entry
- Dedicated Team Player
Timeline
Administrative Assistant Special Education - Hopkins Public School District
08.2011 - 07.2020
Kellogg Community College - Associate , Accounting/Data Processing
08.1998 - 05.2001
Administrative Assistant - Wayland Union Schools
08.1990 - 07.2010
Davenport College - Certificate, Accounting/Data Processing
08.1988 - 05.1990
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