Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Regina Duley

Regina Duley

Food Service
Windham,OH

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Shift Supervisor

AVI Foodsystems
Mantua, OH
03.2024 - Current
  • Supervised daily operations and ensured compliance with food safety standards.
  • Managed inventory levels and coordinated supply orders to maintain stock.
  • Provided on-the-job training to new staff members.
  • Performed cash-handling duties, such as counting money and balancing registers.
  • Monitored food preparation processes to maintain quality and consistency.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Assigned tasks to team members based on their strengths and skill sets.

Store Manager

SUBWAY®Restaurants
Garrattsville, OH
08.2019 - 04.2024
  • Supervised daily operations ensuring compliance with food safety standards.
  • Managed inventory levels to optimize stock availability and reduce waste.
  • Implemented promotional strategies to enhance product visibility and sales.
  • Resolved customer complaints effectively, maintaining a positive dining experience.
  • Conducted regular staff meetings to communicate goals and expectations clearly.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Updated and maintained store signage and displays.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Crew Member

McDonald's
Garrettsville, OH
05.2017 - 10.2017
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Assisted customers with orders, ensuring a positive dining experience.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Served food quickly for positive guest experiences.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Shift Leader

Wendys Restaurant
Akron, OH
04.2008 - 02.2010
  • Trained and mentored new employees on customer service standards and food safety protocols.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Upheld company standards and compliance requirements for operations.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.

Education

High School Diploma -

Windham High School, Windham, OH
06-1999

Skills

  • Food safety compliance
  • Inventory management
  • Cash handling
  • Staff training
  • Quality control
  • Customer relationship management
  • Team leadership
  • Problem solving
  • Labor and food cost control
  • Workplace safety
  • Strong verbal and written communication

Certification

ServSafe Certified Food Safety Manager

References

References available upon request.

Timeline

Shift Supervisor - AVI Foodsystems
03.2024 - Current
Store Manager - SUBWAY®Restaurants
08.2019 - 04.2024
Crew Member - McDonald's
05.2017 - 10.2017
Shift Leader - Wendys Restaurant
04.2008 - 02.2010
Windham High School - High School Diploma,

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