Regina Faison
Selma,NC
Summary
Dynamic Front Office Coordinator at Raleigh Endocrine Associates with a proven track record in enhancing operational efficiency and delivering exceptional customer service. Skilled in managing patient scheduling and maintaining accurate electronic health records, I excel in fostering collaboration among medical staff to optimize care delivery.
Professional with practical experience in maintaining linen inventory, ensuring cleanliness, and managing laundry operations. Adept at fostering team collaboration and adapting to changing needs. Skilled in sorting, washing, ironing, and delivering linens while maintaining high standards of hygiene and efficiency. Reliable and focused on achieving results that enhance operational efficiency and customer satisfaction.
Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.
Experienced with preparing and serving meals in healthcare settings. Utilizes knowledge of dietary guidelines to ensure nutritional needs are met. Track record of maintaining cleanliness and working collaboratively with staff.
Overview
27
27
years of professional experience
Work History
Front Office Coordinator
Raleigh Endocrine Associates
04.2024 - Current
- Managed patient scheduling and coordinated appointments to optimize office workflow.
- Assisted in maintaining electronic health records for accuracy and compliance with regulations.
- Processed patient intake forms and verified insurance information efficiently.
- Responded to patient inquiries, providing excellent customer service and support.
- Collaborated with medical staff to ensure seamless communication and care delivery.
- Implemented office procedures that improved operational efficiency and reduced wait times.
Housekeeper
Unc Health Johnston
02.2001 - 04.2024
- Maintained cleanliness and sanitation standards in patient rooms, restrooms, and common areas.
- Operated cleaning equipment, including floor buffers and vacuums, ensuring optimal performance.
- Assisted in inventory management, tracking cleaning supplies and reporting shortages promptly.
- Trained new staff on proper cleaning techniques and safety protocols to ensure compliance.
- Improved production line efficiency by monitoring equipment performance and promptly addressing any issues.
- Organized and maintained cleanliness of linen storage areas to ensure efficient operations.
- Inspected linens for quality and prepared items for distribution to various departments.
- Coordinated with laundry services to schedule timely pickups and deliveries of linens.
Dietary Aide
Smithfield Manor
01.1999 - 05.2009
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with dietary team to ensure meal plans met resident preferences.
- Monitored food safety standards during food preparation and storage processes.
- Trained new staff on food handling procedures and kitchen operations.
Education
High School Diploma -
SMITHFIELD SELMA HIGH
Smithfield, NCSkills
- Customer service expertise
- Customer service
- Reception duties
- Front office management
Additional Information
Cell phone :919-262-4150
Timeline
Front Office Coordinator
Raleigh Endocrine Associates
04.2024 - Current
Housekeeper
Unc Health Johnston
02.2001 - 04.2024
Dietary Aide
Smithfield Manor
01.1999 - 05.2009
High School Diploma -
SMITHFIELD SELMA HIGH