Regina Faulkner
Cincinnati,OH
Summary
Dynamic Care Coordinator with extensive experience at Cincinnati Children's Hospital, excelling in case management and care planning. Expert in resource referral and patient advocacy, I successfully facilitated interdisciplinary care, enhancing patient outcomes. Known for my empathy and crisis intervention skills, I am dedicated to empowering families and ensuring quality care delivery.
Overview
5
5
years of professional experience
Work History
Care Coordinator
Cincinnati Children's Hospital
Cincinnati, OH
11.2023 - Current
- Provided case management services to ensure the delivery of quality care.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Identified appropriate community resources and provided referrals for services.
- Facilitated ongoing assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
- Updated and maintained databases with current information.
- Educated clients on available resources and services within their communities.
Visitation Facilitator
Family Nurturing Center of CNY, Family Nurturing Center
Cincinnati, OH
09.2021 - 10.2023
- Attended court hearings related to visitation matters as needed while representing clients' interests.
- Established behavioral modification goals and assessed progress toward goals.
- Conducted interviews with clients before visits to determine any potential issues or concerns that should be addressed.
- Ensured the safety of all parties involved before, during, and after visits by being aware of any potential risks or conflicts that may arise.
- Assisted families in developing positive relationships with their children during visits by providing support and guidance throughout the process.
Outreach Worker
Greater Cincinnati Behavioral Health
Cincinnati, OH
06.2020 - 08.2021
- Monitored client progress and updated case files accordingly.
- Provided crisis intervention services when needed.
- Presented clients with information, referrals, and assistance accessing resources such as food, housing and transportation.
- Performed assessments to determine individual limitations and strengths.
- Assisted individuals with completing applications for government benefits programs.
Education
Bachelor of Science - Communication Sciences And Disorders
Ohio University
Athens, OH05-2020
Skills
- Time management
- Case management
- Care coordination
- Resource referral
- Ethical judgment
- Care planning
- Active listening
- Needs assessment
- Goal setting
- Empathy and compassion
- Patient advocacy
- Crisis intervention
Accomplishments
- I, with two other, were in charge of creating a sensory room.
- I am currently a peer mentor, where I help train new care coordinators.
- I am trained in Trauma Informed Care
Timeline
Care Coordinator
Cincinnati Children's Hospital
11.2023 - Current
Visitation Facilitator
Family Nurturing Center of CNY, Family Nurturing Center
09.2021 - 10.2023
Outreach Worker
Greater Cincinnati Behavioral Health
06.2020 - 08.2021
Bachelor of Science - Communication Sciences And Disorders
Ohio University
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