Summary
Overview
Work History
Education
Skills
Timeline
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Regina Fletcher

Brandon,MS

Summary

  • Well qualified Tasker/Analyst with over 9 years of relative manufacturing experience. Knowledgeable with many facets of operations to meet changing demands to ensure workflow and production. Team-oriented, enthusiastic, and motivated to ensure the customer's needs are met daily.
  • Detail-oriented Auditor with track record of quickly completing complex audit projects. Experienced in public and private accounting, specializing in financial statement audits. Well-versed in managing entire audit process from planning and risk assessment to fieldwork.
  • Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions. Advanced skills in various Software Application Systems.
  • Resourceful Accounting professional with 10 years of experience in audit preparation and reporting.
  • Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure Mid-level Accounting or Business Operations position. Ready to help team achieve company goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Ready to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Ability to adjust to a fast paced work environment.

Overview

21
21
years of professional experience

Work History

Genba Kanri Auditor

Capstone Logistics
05.2021 - Current
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Communicated with auditees staff to obtain necessary information for audits.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Administered auditing program to address risks and evaluate compliance with regulatory requirements.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Executed audit phases and entered data into accounting software for analysis.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Planned and executed follow-up audits at appropriate intervals.
  • Interviewed auditees to gather data needed to conduct audits.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.

Tasker

Vantec Hitachi
07.2016 - 05.2021
    • Monitored multiple screens in JDA/CICS to ensure completion of customer's shipments.
    • Planned and allocated shipments in an timely matter.
    • Analyzed discrepancies associated with shipments and propose effective solutions.
    • Worked with Management, team leads, and production associates to improve customer satisfaction.
    • Provided effective communications to Analyst by answering emails and questions, and counting parts to correct inventory.
    • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
    • Participated in team meetings and staff training sessions.

Tasker

Exel Logistics
11.2013 - 07.2016
    • Proactively identified and solved minor problems impacting operations such as picking process not being followed correctly.
    • Delivered an exceptional level of service by gaining knowledge of all of the systems(JDA/CICS/Red Prairie) to meet objectives.
    • Analyzed a great amount of data to complete the shipping process at 100%.
    • Communicated with Analysts about issues involving inventory in order to get them resolved correctly per the customer's requirements.
    • Worked strategically to maximize the efficiency of the operation in accordance to specific requirements set by the customer.
    • Entrusted to handle confidential and sensitive situations in professional matter.
    • Handled incoming mail, bills and invoices and completed appropriate actions.
    • Provided status reports to upper management on production goals and historical data.
    • Resolved any issues with all internal audits and provided fundamental solutions to prevent future problems.

Analyst

IMS Autrans
11.2010 - 11.2013
  • Worked closely with Management to ensure that production is fulfilled per customer's requirements.
  • Escalated all issues that might negatively affect production.
  • Analyzed data associated with shipments in both Outbound and Inbound operations for accuracy and completion.
  • Answered emails and phone calls for Hot Call requests and reviewed inventory for the cause of the inaccuracy.
  • Identified and resolved problems through root cause analysis and research.
  • Queried databases for information needed for report processing.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Researched and adopted new technologies to add value to existing findings concerning audit reports.

Insurance Agent

Liberty National Life Insurance Company
03.2008 - 08.2009
  • Provided quick turnaround time when customers called with questions, usually within 24 hours.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Generated new leads and identified potential clients by using direct marketing strategies.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Obtained underwriting approval by completing application for coverage.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Created detailed reports for management to track performance and sales.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Utilized CRM software to manage client relationships.
  • Developed and implemented marketing strategies to boost sales and increase customer base.
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Collected premiums on or before effective date of coverage.
  • Met with customers to provide information about available products and policies.
  • Calculated premiums and established payment methods for sales.
  • Finalized sales and collected necessary deposits.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Conducted annual reviews of existing policies to update information.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Monitored customer feedback and identified areas of improvement.
  • Negotiated contracts and terms of sale with potential customers.
  • Evaluated competitors' products and services to gain competitive advantage.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Identified and solicited sales prospects in agency databases.
  • Researched and identified potential new markets.
  • Designed presentations and marketing materials to promote insurance products.
  • Developed and implemented promotional strategies to increase customer base.
  • Conducted research and identified market trends to develop better strategies for sales.

Assistant Reading Instructor/Substitute Teacher

Rankin County School District
12.2004 - 01.2008
    • Assisted the Classroom Teacher with bulletin boards, classroom lectures, and parent conferences.
    • Discussed assignments with Classroom Teacher in order to coordinate instructional efforts.
    • Assisted students in small groups to help them master goals set forth in the curriculum.
    • Checked student's folders for homework and signed papers.
    • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
    • Prepared instruction materials, constructed bulletin boards, and set up work areas.
    • Relieved classroom teacher during breaks and maintained order and structure in classroom.
    • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
    • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
    • Reported on student progress, behavior, and social skills to parents.
    • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
    • Administered tests and assessments to evaluate student progress and performance.
    • Supervised students on field trips for safety and proper behavior in public settings.
    • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
    • Organized and led practice, research and lab assignments.
    • Collaborated with parents and guardians to increase support and provide best learning environment.
    • Tailored lesson plans for students with emotional and cognitive disabilities.
    • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
    • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
    • Followed lesson plans designed by absent teachers.
    • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
    • Developed and implemented behavior management plans for students with challenging behavior.
    • Utilized variety of instructional strategies to meet individual student needs.
    • Enforced school and class rules to maintain order in classroom.
    • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
    • Developed creative instructional strategies to keep students engaged and motivated.
    • Monitored student performance and provided feedback to inform instruction.
    • Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
    • Implemented classroom management techniques to maintain positive learning environment.
    • Monitored student behavior and administered discipline as needed.
    • Collaborated with other educators to plan and review instruction.
    • Operated computers or audio-visual aids to supplement presentations.
    • Assisted students in mastering subject material and preparing for tests.
    • Distributed textbooks, workbooks, papers and pencils to students.
    • Developed lesson plans to align with grade-level standards and objectives.
    • Researched and selected age-appropriate materials and resources for classroom instruction.
    • Counseled students with adjustment or academic problems.

Junior Auditor

Mississippi State Tax Commission
11.2002 - 11.2003
    • Communicated audit findings by preparing and disseminating final reports to Senior Managers.
    • Initiated corrective strategies to improve compliance.
    • Documented audit issues, wrote audit reports, and performed follow-ups.
    • Determined and detailed inaccuracies that led to incorrect or non tax payments and potential liens on property.
    • Performed observations and evaluated supporting documents to supplement audit findings.
    • Followed established auditing processes to meet internal and regulatory requirements.
    • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
    • Administered auditing program to address risks and evaluate compliance with regulatory requirements.
    • Analyzed data and findings to prepare reports detailing financial information.
    • Communicated with auditees staff to obtain necessary information for audits.
    • Tracked funds, prepared deposits and reconciled accounts.
    • Provided journal entries and performed accounting on accrual basis.
    • Prepared working papers, reports and supporting documentation for audit findings.
    • Interviewed business owners to understand needs and explain audit scope.
    • Developed audit policies, guiding administrative and technical functions.
    • Assessed internal control risks of network through information system audits.
    • Coordinated, managed and implemented auditing projects and prepared for evaluation.
    • Executed audit phases and entered data into accounting software for analysis.
    • Planned and executed follow-up audits at appropriate intervals.
    • Interviewed auditees to gather data needed to conduct audits.
    • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
    • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
    • Consulted clients on internal control systems development and audit program improvements.
    • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
    • Compiled general ledger entries on short schedule with 100% accuracy.
    • Partnered with auditors to track errors and add contributions to maintain accuracy.
    • Trained new employees on accounting principles and company procedures.
    • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
    • Used accounting software to issue tax returns and prepare consolidated reports.
    • Maintained integrity of general ledger and chart of accounts.
    • Diminished outstanding debts by analyzing accounts for issues.
    • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
    • Cooperated with senior leaders to create operating budgets and initiate financial planning.
    • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
    • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
    • Developed financial models to assess and analyze financial performance of clients.
    • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
    • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
    • Identified legal tax savings and recommended ways to improve profits.
    • Researched technical tax issues to define tax effect or impact of certain tax positions.

Education

BBA - Accounting

Jackson State University
Jackson, MS
05.2002

Skills

  • Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • CICS
  • Organized
  • Assertive
  • Dependable and Trustworthy
  • Punctual
  • JDA
  • Multitasking Skills
  • Operational Effectiveness
  • Microsoft Office
  • Regulatory Filings
  • Accounting Records Analysis
  • Federal and State Tax Examination
  • Tax Return Preparation
  • GAAP Accounting Practices
  • Asset and Liability Validation
  • Customer Inquiries
  • Financial Statements Expertise
  • Inventory Assessments
  • Ledger Accuracy
  • Risk Aversion Recommendations
  • Financial Projections
  • Accruals and Provisions
  • Oracle Financials
  • Client Representation
  • Compliance Software
  • Payroll Auditing
  • Audit Plan Development
  • Asset Utilization Analysis
  • Profits and Losses Tracking
  • Reliability and Integrity Improvement
  • Accounting Management Assessment
  • Reports and Documentation
  • Tax Computation
  • Standards Compliance
  • Auditor Assistance
  • Quality Assessments
  • Forecasting
  • Financial and Regulatory Consulting
  • Account Reconciliation
  • Financial Information Systems
  • Accounting Policy and Control
  • Journal Entries
  • Issue Resolution
  • Collect Data
  • Business Operations Analysis
  • Regulatory Compliance
  • Taxpayer Account Audits
  • Effective and Professional Communication
  • Audit Programs and Processes
  • Finance
  • Document Recordkeeping
  • Annual Reports
  • Report Creation
  • Negotiation and Conflict Resolution
  • Financial Management
  • Results Orientation
  • Inventory Property
  • Accounting Processes
  • Auditing and Attestation
  • Tax Liabilities
  • Bookkeeping
  • Accounting System Design
  • Financial Statement Review
  • Risk Mitigation Strategies
  • Tax Accounting Specialization

Timeline

Genba Kanri Auditor

Capstone Logistics
05.2021 - Current

Tasker

Vantec Hitachi
07.2016 - 05.2021

Tasker

Exel Logistics
11.2013 - 07.2016

Analyst

IMS Autrans
11.2010 - 11.2013

Insurance Agent

Liberty National Life Insurance Company
03.2008 - 08.2009

Assistant Reading Instructor/Substitute Teacher

Rankin County School District
12.2004 - 01.2008

Junior Auditor

Mississippi State Tax Commission
11.2002 - 11.2003

BBA - Accounting

Jackson State University

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Regina Fletcher