Regina Florian, CLMS
Folsom,PA
Summary
With a proven track record at PMA Companies, I excel in benefits administration, compliance and project management, enhancing employee satisfaction through innovative benefit programs. I am known for effective communication and problem-solving skills, being highly collaborative and adaptable, and consistently contributing to team success and organizational goals. I am a professional benefits specialist equipped for managing employee benefit programs with focus on optimizing employee satisfaction and company performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Employee Benefits Specialist
PMA Companies
02.2020 - Current
- Creation, implementation and maintenance of Employee Service and Reward program with outside vendor
- Responsible for accurate and timely processing and payment of monthly health and welfare bills gathered from report generation
- Maintain and accurately produce semi-monthly budget reporting of billing and forecasting to Corporate headquarters
- Primary point of contact to maintain and verify all insurance coverage and eligibility for employees (past and present) and Retiree population
- Assist in resolving any insurance eligibility issues as neede with appropriate vendors
- Manage COBRA coordination with TPA Administrator - relay all relevant information regarding terminated employees and maintain current eligibility information as well as issue all required initial notices as appropriate
- Maintain all Retiree Medical benefits and ensure proper eligibility is applied as well as communicate with new retirees to relay correct information regarding their benefits (including annual reimbursement of Medicare Part B reimbursements)
- Maintain and record accurate and timely deposit of Retiree and COBRA monthly medical premiums
- Communicate with employees regarding Qualifying Family Status Changes including verification of appropriate documentation and assistance with changing benefits as necessary
- Coordinate annual printing and distribution of all Open Enrollment materials for active employees via email and company intranet, as well as direct mailing for COBRA employees and retirees
- Coordinate printing and distribution of all Medicare Part D communications on a yearly basis to active employees and retirees
- Primary point of contact for all employee Short Term Disability claims, FMLA leaves, and Workers Compensation claims, including review of claims, determination of benefits and coordination with payroll to ensure proper pay according to plan policy
- Ensure that LTD transition claims are initiated and that all information is received in sufficient time for TPA to review and process as appropriate
- Responsible for accurate and timely entry of all information relating to leaves and benefits into ADP HRIS system for 2 different pay schedules especially FMLA leaves both ongoing and intermittent
- Responsible for annual reporting of OSHA Form 300A and distribution to branches for posting
- Responsible for annual updating of preferred WC panel physician listings and distribution to branches as well as appropriate workplace legal notices
- Primary point of contact for initiation and processing of Bonds for Company business
- Responsible for annual completion of both D&O and P&C renewal policies
Employee Benefits Specialist
PMA Companies
12.2015 - 02.2020
- All of above job duties with exception of Bond processing and renewal of Insurance policies
- Creation, implementation and maintenance of Employee Service and Reward program with outside vendor
Senior Benefits Administrator
PMA Companies
08.2007 - 12.2015
- Responsible for all of above listed duties
Benefits Administrator
PMA Companies
09.2005 - 08.2007
- Responsible for all duties above with exception of semi-monthly billing reporting and forecasting; handling of Workers' Compensation claims; and timely entry of all information relating to leaves and benefits into ADP HRIS system
Associate Benefits Administrator
PMA Companies
06.2005 - 09.2005
- Responsible for all duties listed above with the exception of leave administration
- Administered and distributed Employee Service Award Program
- Administered and restructured the Employee Tuition Reimbursement Program
Administrative Secretary
PMA Companies
08.2002 - 06.2005
- Responsible for coordination of monthly Corporate Employee Orientation and bi-annual Foundations of Leadership programs which included travel and accommodations for all employees (average 30 per event) from various branch offices, creation and printing of all materials for class, catering arrangements, set-up and take-down of all audio and visual equipment
- Created and submitted annual Best Places to Work entry (placed 33rd, 25th and 15th consecutively)
- Coordinated and gathered all financial information for annual budget within Training Department
- Created and coordinated PowerPoint presentations for annual Employee Survey results
- Assisted with various training projects and course work
Payroll Coordinator
General Healthcare Resources
09.2001 - 08.2002
- Responsible for revision and creation of branch marketing brochures
- Maintained review and organization of current facility contracts and ensured timely maintence of updates
- Created system to track and maintain current employee licenses and documentation
- Created and organized new filing system for employee files
- Timely and accurate revision of time-sheets for over 400 employees
- Restructured and maintained employee payroll database
- Created system to track missing employee time-sheets for staffing coordinators
Education
Bachelor of Arts - Music Merchandising
Mansfield University
Mansfield, PA08.1995
Skills
- Benefits Administration Expertise
- HRIS proficiency
- New employee orientations and enrollment
- FMLA, ADA and State leave comprehension
- Proficient in ADP, Ceridian Source 500, Microsoft Office, Sharepoint and Peoplesoft
Certification
CLMS - Certified Leave Management Specialist
Timeline
Senior Employee Benefits Specialist
PMA Companies
02.2020 - Current
Employee Benefits Specialist
PMA Companies
12.2015 - 02.2020
Senior Benefits Administrator
PMA Companies
08.2007 - 12.2015
Benefits Administrator
PMA Companies
09.2005 - 08.2007
Associate Benefits Administrator
PMA Companies
06.2005 - 09.2005
Administrative Secretary
PMA Companies
08.2002 - 06.2005
Payroll Coordinator
General Healthcare Resources
09.2001 - 08.2002
Bachelor of Arts - Music Merchandising
Mansfield University
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