Regina Golden
La Grange,GA
Summary
Experienced Bookseller handles cash processing procedures, balances cash drawers and prepares bank deposits. Takes inventories and stocks shelves per store schedule. Offers strong interpersonal and task prioritization skills. Responsible Bookstore Assistant provided excellent customer service to patrons in retail setting. Worked sales floor, engaged customers and delivered helpful information or recommendations. Managed in-store and phone inquiries to maximize sales and customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Bookstore Assistant
West Georgia Technical College
08.2022 - Current
- Create purchase orders in Team Georgia marketplace
- Count inventory and reconcile
- Communicate with vendors
- Customer Service
- Excel, access, powerpoint, word
- Work in Winprism, creating PO's, receiving orders, invoicing products
- Work with Winprism POS system
- Return and order books with Publishers
- Order Merchandise and keep Bookstore cleaned and stocked
- Collaborated with team members to ensure smooth daily operations, fostering a cohesive work environment.
- Managed cash register transactions efficiently, ensuring accuracy in financial reporting and minimizing discrepancies.
- Handled customer inquiries via phone or email, resolving issues promptly while maintaining professionalism at all times.
- Negotiated bulk orders with suppliers, securing better pricing options which translated into increased overall profitability for the bookstore.
- Assisted customers with locating books and other materials in store.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Student Affairs/ Cashier
West Georgia Technical College
10.2020 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Entered payments in Banner.
- Helped students with email and how to access there Blackboard and banner.
Accounting Technician
West Georgia Technical College
09.2017 - 10.2020
- Streamlined accounting processes by implementing efficient software solutions and organizational methods.
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Improved cash flow management with precise monitoring of accounts receivable and timely collection efforts.
- Entered Vouchers in People Soft
- Worked in Knightshare
- Created EPV
- Printed vendor checks weekly
Student Affairs/ Cashier
West Georgia Technical College
01.2015 - 09.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Entered payments in Banner
- Reconciled Petty Cash and Closed Sessions Weekly
- Worked in Knight share, And the BDI
- Helped students access their Banner, email, and blackboard.
- Created spreadsheets in Excel
- Helped in Admissions when needed
Education
Associate of Applied Science - Accounting
West Georgia Technical College
La Grange, GA05.2022
Skills
- Promotional Support
- Store Maintenance
- Stock Replenishment
- Reading Comprehension
- Vendor Communication
- Great computer skills
- Customer Service
- Communication Skills
- Organization Skills
- Multitasking capabilities
- Scheduling flexibility
- Attention to detail
- Telephone etiquette
- Interpersonal skills
Timeline
Bookstore Assistant
West Georgia Technical College
08.2022 - Current
Student Affairs/ Cashier
West Georgia Technical College
10.2020 - 08.2022
Accounting Technician
West Georgia Technical College
09.2017 - 10.2020
Student Affairs/ Cashier
West Georgia Technical College
01.2015 - 09.2017
Associate of Applied Science - Accounting
West Georgia Technical College