Regina Golden
Katy,TX
Summary
Experienced credit manager with a strong background in accounts receivable, credit review, and customer service. Skilled in resolving payment issues, managing records, and supporting accurate, timely account decisions.
Overview
6
6
years of professional experience
Work History
Office Assistant
Dozier’s BBQ & Meat Market
Fulshear, Texas
08.2026 - Current
- Provided courteous, friendly service to customers at BBQ counter and meat market, enhancing customer experience.
- Processed cash and card transactions through point-of-sale register.
- Sorted and organized invoices, receipts, and daily office paperwork to streamline record-keeping.
- Maintained organized paper records and electronic files for efficient access and retrieval.
Credit Manager
North Coast Electric
Auburn, Washington
05.2020 - 11.2024
- Managed customer credit reviews for North Coast Electric accounts.
- Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
- Evaluated credit applications using trade references and financial statements.
- Evaluated customer applications for credit limits in accordance with established guidelines.
- Monitored overdue balances and directed collection follow-up.
- Negotiated payment terms with customers and sales teams.
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Submitted delinquent accounts to the collections department or to outside resources.
- Coordinated lien waivers and compliance requests for North Coast Electric.
Sales Associate
Macys Department Store
Tukwila, Washington
10.2022 - 01.2024
- Guided Macy's shoppers in product selection and provided personalized service on the sales floor.
- Welcomed customers and addressed inquiries regarding products, pricing, and promotions.
- Processed purchases, returns, and exchanges using store point-of-sale systems.
- Maintained an organized merchandise displays across Macy's department store sections.
- Collaborated with team members to maintain clean and organized sales floor.
- Supported fitting room organization and recovered returned apparel promptly.
Education
MBA - Master of Business Administration
University of California, Los Angeles
Los Angeles, CA05-1995
Bachelor of Science - Bachelor of Science
University of California, Los Angeles
Los Angeles, CA06-1992
Associate of Arts - ADN Associate Degree in Nursing
Southeastern Technical College
Vidalia, GA05-1989
High School Diploma -
Lakewood High School
Long Beach, CA06-1987
Skills
- Point of sale
- Invoice processing
- Accounts receivable/payable
- Accounts receivable
- Data entry
- Records management
- Document management
- Expense tracking
- Transaction tracking
- Microsoft Excel
- Accounting software
- Customer service
- Customer inquiries
- Reception duties
- Administrative support
- Meeting coordination
- Appointment scheduling
- Stock organization
- Data organization
- Written communication
- Problem solving
- Time management
- Basic accounting
- Credit review
- Document review
Timeline
Office Assistant
Dozier’s BBQ & Meat Market
08.2026 - Current
Sales Associate
Macys Department Store
10.2022 - 01.2024
Credit Manager
North Coast Electric
05.2020 - 11.2024
MBA - Master of Business Administration
University of California, Los Angeles
Bachelor of Science - Bachelor of Science
University of California, Los Angeles
Associate of Arts - ADN Associate Degree in Nursing
Southeastern Technical College
High School Diploma -
Lakewood High School