Regina Gray
Gadsden,AL
Summary
Dynamic Front Desk Clerk at Target Hospitality with exceptional customer service and time management skills. Expertly resolved guest complaints, enhancing satisfaction and loyalty. Proficient in managing reservations and processing payments accurately, contributing to streamlined operations and a welcoming environment. Committed to delivering outstanding hospitality services and maintaining high standards of organization.
Overview
1
1
year of professional experience
Work History
Front Desk Clerk
Target Hospitality
01.2025 - Current
- Greeted and assisted guests with check-in and check-out processes.
- Managed phone inquiries, providing information on services and amenities.
- Maintained cleanliness and organization of front desk area for efficient operations.
- Processed guest payments accurately using point-of-sale systems.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
Education
High School Diploma -
University of Alabama Gadsden Testing Center
ALSkills
- Time management
- Customer service
- Hospitality services
- Administrative skills
Languages
Spanish
Limited Working
Timeline
Front Desk Clerk
Target Hospitality
01.2025 - Current
High School Diploma -
University of Alabama Gadsden Testing Center
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