Regina Hernandez Romero
Falls Church,VA
Summary
I’m a customer focused and style conscious sales associate with experience working in fast paced environments. I enjoy connecting with people, helping them find what they’re looking for, and recommending products that fit their style. I’m a strong communicator, good at multitasking, and genuinely interested in fashion and personal styling.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Paris Baguette
McLean, VA
09.2025 - Current
- Prepared and served espresso based beverages, teas, and specialty drinks while maintaining barista quality standards
- Oversaw daily pastry display setup, ensuring products were attractively presented and met brand standards
- Coordinated and verified catering orders to ensure accuracy, quality, and on-time completion
- Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting clear goals for improvement
- Trained and onboarded new team members on front of house procedures, customer service standards, and company policies
- Streamlined front of house operations to improve efficiency and enhance the overall guest experience
- Expedited order processing during peak hours through clear communication and team coordination
- Maintained high standards of cleanliness and organization throughout front of house areas to create a welcoming environment
Customer Service/server
CAVA
McLean, VA
06.2024 - 07.2025
- Provided high-quality customer service in a fast-paced restaurant environment
- Operated cash register and accurately processed customer transactions
- Served food and assembled orders according to company standards
- Prepared and fulfilled online and in-store orders efficiently
- Maintained cleanliness of dining, kitchen, and service areas
- Assisted with dishwashing and restocking as needed
- Answered phone calls and addressed customer questions and concerns professionally
Dogsitter
Family Friends And Neighbors
Falls Church, VA
05.2023 - 06.2024
- Provided reliable daily care for multiple dogs in a home setting
- Followed feeding schedules and prepared meals as instructed
- Walked dogs regularly to ensure exercise and well-being
- Cleaned living areas and disposed of pet waste
- Bathed and groomed dogs to maintain hygiene
- Demonstrated responsibility, time management, and attention to detail
Education
High School Diploma -
George C. Marshall High School
Falls Church, VA06.2025
Languages
Spanish(Native)
English(Highly Proficient)
Skills & Interest
Skills: Customer service & relationship building
Cash handling & POS systems
Upselling & product recommendations
Strong verbal communication
Team collaboration in fast-paced environments
Time management & multitasking
Problem-solving & handling customer concerns
Attention to detail & organization
Maintaining visual standards & clean displays
Adaptability in high-pressure situations
Basic inventory support & restocking
Active listening & customer needs assessment
Reliability & punctuality
Conflict resolution
Interests: Drawing and Painting, Pottery, Photography, Graphic Design, Tattooing, Tennis
References
Keyly Molina Chávez- Cava Manager
+1 (301) 326-3713
Timeline
FOH Team Member
Paris Baguette
09.2025 - Current
Customer Service/server
CAVA
06.2024 - 07.2025
Dogsitter
Family Friends And Neighbors
05.2023 - 06.2024
High School Diploma -
George C. Marshall High School