REGINA HOFFMAN
Charlotte,NC
Summary
PROFESSIONAL SUMMARY
Versatile Director/Consultant focused on promoting mission statements and increasing the effectiveness of key programs. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with teams to develop new programs and strategies. Skilled in team building, leading, and motivating, with excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
34
34
years of professional experience
Work History
Consultant
Hoffman Senior Consulting
04.2019 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationships for each client to meet each individual need.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Provided ongoing support to clients post-implementation, ensuring long-term success for their elders needs.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Developed community resources for clients to participate in support groups an educational development.
- Volunteered with multiple organizations to promote awareness in elder care.
Marketing Consultant
Morris Hall Senior Communities
09.2018 - 02.2019
- Worked for the company as a Consultant for a six month contract in New Jersey to hire and build new Marketing/Admissions Department for Morris Hall Senior Communities for elders.
- Collaborated with the admissions team to increase brand awareness and enhance business development by building and maintaining relationships with multiple Elder networking connections, community resources.
- Developed onboarding for staff of campus on relationship building with families, community and volunteer participation.
- Built strong community partnerships to support organizational goals and expand outreach efforts.
- Oversaw the successful execution of special events, including fundraising galas and community engagement activities, that showcased the organization's impact and attracted new supporters.
Director Of Admissions And Marketing
St Lawrence Rehabilitation Center/Morris Hall - Lawrence
05.2012 - 12.2016
- Establish and maintain an effective and productive admissions department Marketing the company to set high standards by maintaining 98% occupancy within the communities.
- Organized and executed experiential marketing/Community events.
- Targeted new markets and turned leads into customers through use of such sales techniques as cold calling, prospecting and networking.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Tracked and reported on lead development and sales activities.
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Managed a diverse team of admissions professionals, fostering a collaborative work environment focused on achieving departmental goals.
Admissions Liaison
St Lawrence Rehabilitation Center
Lawrenceville , New Jersey
05.1991 - 11.2015
- Facilitated communication between patients, families, and healthcare providers to enhance service delivery.
- Coordinated admissions processes, ensuring timely and accurate patient intake documentation.
- Maintained up-to-date knowledge of regulatory requirements affecting admissions procedures.
- Streamlined scheduling for patient evaluations, improving overall efficiency of the admissions process.
- Collaborated with interdisciplinary teams to optimize patient care plans during admission phases.
- Assisted in the organization of campus tours, open houses, and other recruitment events to showcase the institution''s offerings.
Education
Bachelor of Science - Marketing and Business
Guilford College
Greensboro, NCGeorgian Court University
Lakewood, NJSkills
- Strategic Planning
- Relationship Building
- Public Speaking
- Compliance and regulations
- Financial Management
- Recruitment
- Outreach Programs
- Relationship and Team Building
- Contract Negotiation
- Networking skills
Timeline
Consultant
Hoffman Senior Consulting
04.2019 - Current
Marketing Consultant
Morris Hall Senior Communities
09.2018 - 02.2019
Director Of Admissions And Marketing
St Lawrence Rehabilitation Center/Morris Hall - Lawrence
05.2012 - 12.2016
Admissions Liaison
St Lawrence Rehabilitation Center
05.1991 - 11.2015
Bachelor of Science - Marketing and Business
Guilford College
Georgian Court University
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