Regina Horn
SCI Infrastructure LLC.
Spanaway,WA
1
Certification
27
years of professional experience
Experienced traffic control flagger with 4+ years directing vehicles and pedestrians in active work zones. Skilled in safety awareness, clear communication, teamwork, and traffic control devices; quick to learn and calm under pressure.
Work History
Traffic Control Flagger
4 Years- Directed vehicle and pedestrian traffic through active work zones using hand signals and stop/slow paddle.
- Set up cones, barricades, signs, and channelizing devices according to traffic control plans.
- Monitored work zone conditions and adjusted flagging positions to maintain safe traffic flow.
- Communicated hazards and lane changes to crew members using radios and clear hand signals.
Driver, Warehouse Orders
1 Year 9 Months- Coordinated with dock teams to prioritize urgent outbound orders.
- Operated delivery vehicles following safety procedures and traffic regulations.
- Loaded and staged warehouse orders for accurate route-ready dispatch.
Customer Service Representative
20 Years 3 Months- Resolved member inquiries regarding benefits, claims, and eligibility with accurate, timely service.
- Explained plan coverage, copayments, and referral requirements using clear, compliant communication.
- Investigated claim issues and coordinated resolutions with internal departments and providers.
- Documented customer interactions and account updates in CRM systems for consistent follow-up.
Education
High School Diploma
Skills
Traffic flagging
Traffic control planning
Traffic control devices
Traffic operations
Situational awareness
Signaling techniques
Leadership qualities
Adaptability
Certification
- Certified Flagger, [Company name Local 242 - 3years
Timeline
Traffic Control Flagger
SCI Infrastructure LLC.
04.2022 - 04.2026Read More
Driver, Warehouse Orders
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06.2020 - 03.2022Read More
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12.1998 - 03.2019Read More
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High School Diploma
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