Regina Howerton
Highland,CA
Summary
Dynamic professional with a strong background in customer service and team leadership. Proven ability to enhance customer satisfaction through effective communication and cash handling. Recognized for reliability and a strong work ethic, consistently improving operational efficiency and mentoring staff for success.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Cashier/Pre-Closer
Raising Cane's Restaurants
10.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided information on promotions.
- Maintained clean and organized checkout area to enhance customer experience.
- Managed cash register operations, ensuring accurate cash handling practices.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Participated in training sessions to learn operational procedures and safety protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Completed pre-closing duties including emptying trash receptacles and stocking essential supplies for daily operation of fast food establishment.
Warehouse Worker
Frontier Communications
02.2000 - 01.2020
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Sorted and organized inventory to streamline order fulfillment processes.
- Conducted regular quality checks to ensure accuracy of incoming and outgoing shipments.
- Assisted in maintaining a clean and safe working environment, adhering to safety protocols.
Supervisor
Quality Thrift Store
10.1995 - 02.2000
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on best practices for customer service and merchandise handling.
- Implemented inventory management systems to streamline stock replenishment processes.
- Coordinated donation processing, optimizing sorting methods for improved efficiency.
Assistant Manager
Del Taco
06.1985 - 10.1995
- Led team in developing operational strategies to enhance efficiency and productivity.
- Mentored staff to foster professional growth and improve team performance.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Coordinated cross-departmental initiatives to streamline workflows and enhance collaboration.
Education
Associate Of Business Administration - Business Management
Chaffey College
Rancho Cucamonga, CA06.1984
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Certification
Food Handlers Certificate
Timeline
Cashier/Pre-Closer
Raising Cane's Restaurants
10.2024 - Current
Warehouse Worker
Frontier Communications
02.2000 - 01.2020
Supervisor
Quality Thrift Store
10.1995 - 02.2000
Assistant Manager
Del Taco
06.1985 - 10.1995
Associate Of Business Administration - Business Management
Chaffey College
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