Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Regina Hubbard

Carson City,CA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

16
16
years of professional experience

Work History

General Manager

Extended Stay America
Gardena, CA
09.2015 - Current
  • Managed budget implementations, employee reviews, training, schedules and all hotel daily operations.
  • Developed and maintained relationships with guest and vendors through account development
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems,
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Certified Nurse Assistant

Private Care Giver
Seal Beach , CA
08.2011 - 09.2015
  • Facilitated personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Lead Nurse to private patients
  • Hire / schedule nurses for live-in care with patients

Field Supervisor

Securitas Security Services USA
Torrance , CA
05.2006 - 04.2011
  • Kept teams on task to complete milestones on time.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Evaluated performance and progress, and made proactive adjustments.
  • Investigated issues and developed effective solutions.
  • Completed site checks and leveraged computerized applications to document or record findings.
  • Delivered new-hire orientation, training and ongoing educational programs to foster team development.

Education

Certificate - Medical Assistant

Everest College - Los Angeles
Los Angeles, CA
08.2011

High School Diploma -

Carson High School
Carson, CA
06.2001

Skills

  • Management Training
  • Performance Monitoring and Evaluation
  • Policy Development and Enforcement
  • Business Leadership
  • Hiring and Onboarding
  • Financial Statement Review
  • Records Organization and Management
  • Human Resources Oversight
  • Focus and Follow-Through
  • Mathematical Calculation and Reasoning
  • Program Optimization
  • Word/Excel
  • Customer Service

Timeline

General Manager

Extended Stay America
09.2015 - Current

Certified Nurse Assistant

Private Care Giver
08.2011 - 09.2015

Field Supervisor

Securitas Security Services USA
05.2006 - 04.2011

Certificate - Medical Assistant

Everest College - Los Angeles

High School Diploma -

Carson High School

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Regina Hubbard