Summary
Work History
Education
Skills
Timeline
Generic

Regina Huff

Medical Receptionist
Leonardtown,MD

Summary

Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in the front and back office settings to handle all provider and patient needs. Good interpersonal and communication skills.

Work History

Shift Manager

Starbucks
Forestville, MD
  • Responsible for opening and closing the building according to expectations of the management team
  • Ensure all staff on duty are properly trained and adhere to cash handling standards
  • Responsible for making sure the staff uses correct portions when preparing and serving items
  • Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material
  • Responsible for cash handling, safe verification and daily deposits
  • Responsible for Work Force Management scheduling, editing, keying exceptions and approving time
  • Knowledge of Labor Scheduling Report, Labor Scheduling Tool, and Labor Tracking Tool

Medical Assistant/Reeptionist

Capital Area Pain Management
Waldorf, MD
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assessed, documented and monitored vital signs for more than 15 patients per day.
  • Coordinated and executed proper medical waste disposal.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

Bakery Associate

Deising's Bakery & Restaurant
Kingston, NY
  • Monitored and counted food stock and supplies to reorder on time.
  • Washed, peeled, cut and measured recipe ingredients.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Dispensed, poured and mixed water, soft drinks and coffee beverages.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
  • Verified orders and bagged items for easy transport.

Radiology Technician Assistant/Scheduler

Radiology Imaging Associates
Waldorf, MD
  • Documented interpretations from radiological exams based on images provided by radiological technologists.
  • Organized supplies and restocked work areas for maximum efficiency.
  • Collected patient history data from electronic records and patient interviews to assess previous and current concerns.
  • Assisted MRI technician with running films reports and completing medical clearance for patients with implants to prevent departmental backlog.
  • Collaborated with radiology professionals and professionals in various medical fields to communicate on patient care.
  • Identified patient risk factors and adjusted procedures to minimize injury.
  • Helped patients feel comfortable before, during and after procedures by employing calming techniques, answering questions and offering physical support.
  • Maintained patient confidentiality and privacy at all times according to policies and regulations to help patients feel secure and comfortable with all interactions.
  • Cross-trained new employees by explaining rules, procedures and job responsibilities.

Education

Some College (No Degree) - Nursing

College of Southern Maryland
Leonardtown, MD

Skills

  • Issue and conflict resolution
  • Effective team player
  • Medical insurance verification, referrals and pre -authorizations specialist
  • Oral and written communication
  • Technologically savvy
  • Setting appointments
  • Records management
  • Computerized charting and filing

Timeline

Shift Manager

Starbucks

Medical Assistant/Reeptionist

Capital Area Pain Management

Bakery Associate

Deising's Bakery & Restaurant

Radiology Technician Assistant/Scheduler

Radiology Imaging Associates

Some College (No Degree) - Nursing

College of Southern Maryland

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Regina HuffMedical Receptionist