Regina Jackson

*Maintained the daily operations of the call center

*Budgeted Expenses

*Prepared time cards for payroll

*Maintained Statistical reports monthly

*Responsible for contracted services, The Lift Program.

A program that transports individuals with a disability.

*Managed two Supervisors and 17 call center agents.

*I attended to the needs of children and teens from the

ages of 1 month to 18 years.

*Assisted with daily needs of the children, such as

bathing, feeding and dressing the babies and

younger children. The older children, I assisted with

making sure they were properly dressed, fed and

attended school and other activities that were

offered at the center. As far as the teens, they were

encouraged to attend school. Enforce the rules they

were to follow. I had to make sure they were properly

dressed, clean their rooms and attend some of the

activities of the center to remain active.