Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Transportation Specialist
Jockey International, Inc
Cooleemee, NC
11.2016 - Current
Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
Assessed customer needs and provided customized solutions for freight transport requirements.
Developed and implemented plans to reduce costs associated with transportation processes.
Maintained records of shipping documents including invoices, bills of lading, manifests.
Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
Resolved customer complaints related to shipment delays or damages in an effective manner.
Negotiated contracts with carriers to secure the most cost-effective rates while maintaining quality service standards.
Evaluated carrier performance against established metrics such as on-time delivery percentage, claims rate.
Clerical II/Purchasing Coordinator
Jockey International, Inc
Cooleemee, NC
08.2013 - 11.2016
Assisted in developing and monitoring purchasing policies and procedures.
Maintained accurate records of all purchases, invoices, and payments.
Coordinated with vendors to ensure timely delivery of goods.
Negotiated prices and contracts with suppliers for materials and services.
Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
Provided guidance on selecting appropriate suppliers based on price, quality, service levels.
Investigated any issues or complaints related to purchased products or services.
Checked shipments to assess quality and quantity of purchased items.
Store Manager
Horn Oil Company
Mocksville, NC
03.2004 - 07.2013
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Education
High School Diploma -
Davie High School
Mocksville, NC
06-1992
Skills
Ordering Supplies
Managing schedules
Carrier negotiation
Securing loads
Assisting customers
Cost Analysis
Documentation skills
Coordinating schedules
Dispatching procedures
Negotiating rates
Documentation Management
Transportation Planning
Load Planning
Shipment consolidations planning
Certification
Safe Serve Certified
Accomplishments
Handling and Sharing Sensitive Information
Handling Sensitive Information Securely, Part 1
2024 KnowBe4 Security Awareness Training
2024 Common Threats
Supply Chain Security Training Level 2
Timeline
Transportation Specialist
Jockey International, Inc
11.2016 - Current
Clerical II/Purchasing Coordinator
Jockey International, Inc
08.2013 - 11.2016
Store Manager
Horn Oil Company
03.2004 - 07.2013
Safe Serve Certified
High School Diploma -
Davie High School
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