Regina Johnson
Lancaster,SC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Lead Housekeeping Supervisor
Meridian Carolina Lakes Senior Living
Indian Land , SC
2021.08 - Current
- Reviewed employee performance and devised improvement plan to achieve goals.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Verified each completed room against standard plans to maintain consistency.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Delegated work to staff, setting priorities and goals.
Assistant Manager
Aaffes
Forthood , TX
2019.05 - 2020.07
- Completed inventory audits to identify losses and project demand.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Assigned work and monitored performance of project personnel.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Lead Housekeeper
Jenni Stwart Hospital
Hopkinsville , KY
2013.01 - 2016.11
- Verified each completed room against standard plans to maintain consistency.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Practiced safe work habits and wore protective safety equipment.
- Sorted and counted linens and organized in storage areas.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Education
Cosmetology License - Cosmetology Education
Weirton Beauty Acadamy
Weirton WV1984-09
High School Diploma -
Oak Glen High
New Manchester WV1981-06
Skills
- Cleaning practices
- Staff evaluations
- Staff Scheduling
- Department coordination
- Employee evaluations
- Team Building
- Quality Assurance
- Health and safety compliance
- Customer service-focused
- Customer Service
References
References available upon request.
Timeline
Lead Housekeeping Supervisor
Meridian Carolina Lakes Senior Living
2021.08 - Current
Assistant Manager
Aaffes
2019.05 - 2020.07
Lead Housekeeper
Jenni Stwart Hospital
2013.01 - 2016.11
Cosmetology License - Cosmetology Education
Weirton Beauty Acadamy
High School Diploma -
Oak Glen High
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