Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charles Jones

Lansing,IL

Summary

A proven leader and detail-oriented professional skilled in team building and problem-solving, with a successful history of enhancing operational efficiency at The University of Chicago. Utilized expertise in facility coordination and inventory management to significantly improve service delivery. Excels in providing high-quality customer service and fostering collaboration within teams.

Overview

18
18
years of professional experience

Work History

Facilities Services Support

BSD FSD - Building Management Support
Chicago, IL
04.2024 - Current
  • Company Overview: University of Chicago
  • Provide facilities services support for day-to-day operations, including assembling, disassembling, and moving furniture and equipment as needed
  • Assist with, but not limited to, office relocations, furniture moving, shelving, and removal of other equipment as necessary; preparation of conference room setups; and any/all other daily facilities requests as needed
  • Drive and assist other co-workers (driving the truck) with deliveries
  • Help with the unloading of equipment and packages, when needed
  • Clean dock receiving area, keeping tanks, crates, etc., in order
  • Keep the driveway clear of traffic
  • Properly store equipment for PI's and the Building Engineers
  • Perform building walk-throughs to identify infrastructural and cosmetic inadequacies proactively
  • Serve as facility point of contact for evening and weekend events
  • Responsible for the creation and maintenance of an accurate tracking system in the receiving area
  • Scan, tag cylinders, and enter results into the database
  • Sort parcels/packages
  • Retrieve, file, and match packing slips (invoices) related to purchasing orders
  • Handle returns of erroneous deliveries
  • Unload and transport helium dewars, transport empty dewars back to the loading dock for pick-up, maintain inventory of liquid nitrogen dewars, and refill dewars as needed for technicians and students
  • Fill in for co-workers on vacation or when this department is short-handed in other areas, like the stock room
  • This involves such things as: answering the phones, delivering gas cylinders/dewars to the Hospital and other units, tagging dewers/cylinders, and overseeing Stockroom functions of purchasing, receiving, customer service, etc
  • Note: Each liquid helium dewar weighs from 250 up to 300 lbs (average weight); each liquid nitrogen dewar weighs from 600 up to 800 lbs
  • Operate box trucks
  • Responsible for the daily logging, scanning, distribution, and deliveries from UPS, DHL, Federal Express, Airborne, etc, inside the Center for Integrative Sciences building and other departments outside the CIS, including the Hospital
  • This includes perishable items (donation of human organs, etc.) which are cause for immediate delivery
  • Responsible for keys to highly sensitive and secure units (labs, equipment, cylinders, gases, and other research materials)
  • University of Chicago

Delivery Driver

Amazon Delivery Service Partners
Chicago
02.2021 - Current
  • Our Delivery Associates/Drivers drive a delivery van to drop off Amazon packages to customers within their community
  • You can plan on a typical working day being 10 hours
  • Our drivers follow strict safety standards on and off the road
  • You'll interact with Amazon customers and the public in a professional and positive manner
  • You'll use handheld technology to manage the delivery process

Leasing Agent

Levav Properties
Chicago, IL
12.2023 - 01.2024
  • Meeting potential renters and guiding them on tours of available units
  • Following up on leads for potential renters
  • Performing background checks, credit checks, and other responsibilities to see if prospective renters are qualified
  • Preparing leasing documents for potential renters using property standards and regulations
  • Handling the collection of rent payments, security deposits, and application fees
  • Keeping residents informed of any changes to rental agreements or upcoming property issues
  • Building a rapport with current tenants to give them personalized service
  • Keeping an eye on community facilities such as mailrooms, fitness centers, and laundry rooms

Delivery Driver

Amazon Delivery Service Partners
Romeoville
09.2020 - 02.2021
  • Our Delivery Associates/Drivers drive a delivery van to drop off Amazon packages to customers within their community
  • You can plan on a typical working day being 10 hours
  • Our drivers follow strict safety standards on and off the road
  • You'll interact with Amazon customers and the public in a professional and positive manner
  • You'll use handheld technology to manage the delivery process

Construction Laborer

II in One Contractors, NC.
Chicago
05.2014 - 05.2017
  • Operated a series of machines to drill and break and replace concrete
  • Placed, consolidated, and protected case-in-place concrete and masonry structures
  • Positioned, joined, aligned, and sealed structural component
  • Responsible for site maintenance and clean up for each project
  • Signaled equipment operators to facilitate alignment, movement and adjustment of machinery and equipment as assigned

Facilities Coordinator

The University of Chicago/Harris School of Public Policy
Chicago
08.2007 - 05.2014
  • Managed and mailed all packages (USPS, DHL, FedEx, UPS) while identifying workflow priorities
  • Responsible for pick-ups and deliveries on and off campus
  • Purchased and tracked inventory as needed
  • Conducted weekly building inspections to ensure facility safety
  • Supervised all in-house events associated with event setup, breakdown and outside vendors
  • Supervised and scheduled all work-study students
  • Managed all classrooms to ensure each class had adequate supplies and materials

Facility Coordinator/Inventory Specialist

East Lake Management
Chicago
05.2017
  • Managed building and equipment maintenance schedules
  • Communicated with supply vendors for 3400 residents and updated company executives daily
  • Scheduled preventive maintenance and responded to urgent maintenance calls

Education

ASSOCIATE OF ARTS DEGREE - CULINARY ARTS & PACKAGING

Hinds College

Skills

  • DETAIL-ORIENTED
  • SUPERVISOR/LEADER
  • CREATIVE/PROACTIVE
  • QUALITY CUSTOMER SERVICE
  • Self-awareness
  • Professionalism
  • Team collaboration
  • Team building
  • Problem-solving aptitude

References

  • Courtney Parker, Facilities Operations Manager, 773-746-0995, mrclparker@hotmail.com
  • Marcus G. Morton, Human Resources Director, 708-504-2958, Mgm1906@gmail.com
  • Jack Larkin, Building Manager, 312-622-4259

Timeline

Facilities Services Support

BSD FSD - Building Management Support
04.2024 - Current

Leasing Agent

Levav Properties
12.2023 - 01.2024

Delivery Driver

Amazon Delivery Service Partners
02.2021 - Current

Delivery Driver

Amazon Delivery Service Partners
09.2020 - 02.2021

Facility Coordinator/Inventory Specialist

East Lake Management
05.2017

Construction Laborer

II in One Contractors, NC.
05.2014 - 05.2017

Facilities Coordinator

The University of Chicago/Harris School of Public Policy
08.2007 - 05.2014

ASSOCIATE OF ARTS DEGREE - CULINARY ARTS & PACKAGING

Hinds College
Charles Jones