I am an Office Manager with a proven track record at Community Health & Emergency Services, Inc., excelling in patient relations and scheduling. I have wonderful organizational skills and pay attention to detail, I do all in my power to resole patient complaints and streamline operations, enhancing overall efficiency and team collaboration. I am committed to delivering outstanding service with a positive attitude.
*Staffing and Time Clock
*Maintaining Provider Schedules
*Patient Complaints
*Arrange and scheduled rides for patients efficiently.
*Handle mail distribution promptly.
*Deposits and Petty Cash
*Intake/Outake
*Medical Records
*Review of Daily Encounters for accuracy
*Perfectserve messages
*Patient Portal
*See attachment for job duties in detail
*Answering calls
*Making Appointments
*Checking in Patients
*Having patients complete new or updated paperwork
*Verifying insurances
*Collecting copays and patient balances
*Payment posting
*Charge posting- entering charges for the patient for the DOS(office charges, shots, labs and any other charge for that day
*Checking patients out and giving needed lab and xray orders
*Organizing and filing updated information in the charts-paper charting until 2013 and electronic charting from 2013 to present
*Completing Medical Records Request
*Pulling charts for the providers (prior to 2013)
*Overseen daily operations.
*Hiring and Firing of staff
*Managed staffing calendars to control operating expenses of 15 employees
*Took Inventory
*Coordinated truck orders to ensure timely restocking.
*Taking customer orders
*Preparing Food
*Washing Dishes
*Daily bank deposits
Great Organization Skills
Attention to Detail
Problem Solving Skills
Good Work Ethic
Positive Attitude
Courteous
Professional
Work Well With A Team