Regina Knight
8202 167th Street,NY
Summary
Dynamic professional with extensive experience in janitorial services at Roma Cleaning, excelling in floor cleaning and surface sanitation. Proven ability to lead teams and enhance customer satisfaction as a Cashier Team Lead at Home Depot. Skilled in medical billing and patient care, demonstrating strong organizational and communication skills.
Overview
15
15
years of professional experience
Work History
Janitorial Cleaner
Roma Cleaning
03.2017 - 09.2017
- Executed thorough cleaning routines for various facility areas to enhance overall cleanliness and hygiene standards.
- Maintained cleanliness of floors through regular sweeping, mopping, and vacuuming to ensure safe environments.
- Restocked cleaning supplies and materials to ensure availability for daily janitorial tasks.
- Inspected equipment and tools daily for functionality and safety compliance to uphold operational standards.
Cashier Team Lead
Home Depot
04.2016 - 05.2017
- Led a team of cashiers to ensure smooth daily operations and exceptional customer service.
- Trained new employees on cash handling procedures and effective customer service techniques.
- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
- Monitored inventory levels for cash register supplies and initiated reorders as needed.
Medical Assistant
Hillside Manor Ccc
03.2003 - 06.2007
- Assisted patients with daily activities, enhancing their comfort and experience during visits.
- Coordinated appointments, ensuring efficient scheduling for patients and medical staff.
- Maintained accurate patient records, updating information and managing clinical documentation.
- Supported insurance verification processes, facilitating timely approvals for patient treatments.
- Administering medication , Ordering office supplies
- Triage Patients , Administering Vaccinations
Education
High School Diploma -
Andrew Jackson High School
Queens, NY06-1996
Skills
- Floor cleaning
- Surface sanitation
- Window cleaning
- Multi-site service
- Some typing
- medical billing
Timeline
Janitorial Cleaner
Roma Cleaning
03.2017 - 09.2017
Cashier Team Lead
Home Depot
04.2016 - 05.2017
Medical Assistant
Hillside Manor Ccc
03.2003 - 06.2007
High School Diploma -
Andrew Jackson High School