Regina Kraft
Fenton,MO
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs and return each to their optimal quality of life.
Overview
10
10
years of professional experience
Work History
Professional Foster Care Provider
Department of Social Services
Jefferson City, MO
10.2022 - Current
- Maintain open communication with caseworkers and support teams to ensure that the needs of each child are being met effectively.
- Manage daily routines and schedules to foster consistency and stability in the lives of each child.
Community Support Specialist
BJC Behavioral Health
St Louis, MO
11.2018 - 05.2023
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Educated clients about available resources within the community, empowering them to make informed decisions about their care plans.
- Conducted assessments to determine clients'' needs, strengths, and potential barriers to success.
Coordinator
Helping Hands / Influence Church
St Louis, MO
10.2014 - 03.2020
- Organize and supervise all outreach activities to address the needs of individuals experiencing chronic homelessness.
- Secure and distribute food, clothing, and hygiene products on a weekly basis.
- Assess and assist individuals in accessing needed resources to reduce and eliminate the barriers to an independent and stable lifestyle.
Social Worker Case Manager
Salvation Army
St Louis, MO
04.2018 - 11.2019
- Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
- Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
- Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
- Increased access to resources by connecting clients to appropriate financial, housing, medical, and educational services.
- Conducted thorough assessments of client strengths and needs in order to provide tailored recommendations for individualized treatment plans.
Education
Post Graduation Course Work - Special Education / Applied Behavior Analysis
Webster University / Washington University
St Louis, MOMaster Of Arts - Early Childhood Education
Webster University
St Louis, MO12.2005
Bachelor Of Arts - Psychology
United States International University
San Diego, CA05.1990
Skills
- Active listener
- Communication
- Critical thinker
- Organized
- Empathetic
Timeline
Professional Foster Care Provider
Department of Social Services
10.2022 - Current
Community Support Specialist
BJC Behavioral Health
11.2018 - 05.2023
Social Worker Case Manager
Salvation Army
04.2018 - 11.2019
Coordinator
Helping Hands / Influence Church
10.2014 - 03.2020
Post Graduation Course Work - Special Education / Applied Behavior Analysis
Webster University / Washington University
Master Of Arts - Early Childhood Education
Webster University
Bachelor Of Arts - Psychology
United States International University