Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Regina Leverett

Augusta,GA

Summary

Accomplished Office Manager with a proven track record at McWil Builders, enhancing office operations through expert management and customer service. Excelled in organizational skills and office administration, significantly improving document confidentiality and client satisfaction. Demonstrates exceptional multi-tasking ability and clear communication, driving efficiency and positive outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Manager

McWil Builders
12.2021 - 02.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Desk Clerk

Heritage Inn
01.2016 - 12.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Checked in and out designated equipment, keys, and supplies.
  • Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
  • Collected room deposits, fees, and payments.

Administrative Clerk

American Legion Post 63
11.2012 - 02.2016
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Created and updated records and files to maintain document compliance.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.

Education

Accounting -

Augusta Technical College
Augusta, GA
05.2020

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative Support
  • Bookkeeping
  • Clerical Support
  • Supply Management

Certification

Notary

Timeline

Office Manager

McWil Builders
12.2021 - 02.2024

Desk Clerk

Heritage Inn
01.2016 - 12.2021

Administrative Clerk

American Legion Post 63
11.2012 - 02.2016

Accounting -

Augusta Technical College

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Regina Leverett