REGINA LLOYD - GORDON
Suffolk,VA
Summary
Adept at enhancing product quality and customer satisfaction, my tenure at Planters Peanut showcased my ability to conduct thorough audits and improve compliance rates. Skilled in both critical thinking and instrument calibration, I consistently managed multiple audits, elevating standards and ensuring meticulous documentation, which contributed to significant quality control process advancements.
Overview
2
2
years of professional experience
Work History
Quality Auditor
Planters Peanut
04.2023 - Current
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Performed continuous random spot reviews of daily log pages, non-routine and work package contents for completeness, correct use of appropriate references and approved data.
- Maintained meticulous clinical trial documentation to show compliance with institutional policies and federal regulations.
- Performed regular equipment calibrations to ensure accurate measurement during inspections, contributing to better compliance rates.
- Communicated effectively across departments regarding any findings from audits so that necessary adjustments could be made promptly.
- Managed multiple simultaneous audits without sacrificing attention to detail or compromising timelines.
- Improved customer satisfaction ratings through diligent monitoring of product specifications and adherence to industry standards.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
- Inspected raw and in-processed materials to determine quality and any not meeting minimum standards.
- Evaluated finished products and assigned grades based on factors such as color and texture.
- Inspected items and compared against standards to meet regulatory requirements.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Performed tests and inspections to conform to established standards.
- Reviewed production processes and identified potential quality issues.
- Assessed products or services to evaluate conformance with quality standards.
Temp - Quality Department
Cortec Group
11.2022 - 04.2023
- Enhanced product quality by conducting thorough inspections and reporting findings to the team.
- Conducted routine audits, ensuring compliance with internal and external quality standards.
- Managed inventory of testing equipment, calibrating instruments regularly to ensure accurate readings were obtained consistently.
- Demonstrated attention to detail when reviewing specifications, ensuring products met established criteria.
- Worked independently on assignments involving varied and complex issues without direct supervision.
- Maintained complete, accurate and legible test records, reviewing data for accuracy and trends and communicating concerns to supervisor.
Commercial Cleaner
Suffolk Sanitation And Supplies
03.2022 - 11.2022
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
Education
Associate of Science - Biology
Tidewater Community College
Norfolk, VA05.2026
High School Diploma -
Granby High School
Norfolk, VA06.1989
Skills
- Quality Control Processes
- Customer Focus
- Internal Auditing
- In-Process Inspection
- Documentation Management
- Continuous Improvement
- Critical Thinking
- Documentation and Recordkeeping
- Attention to Detail
- Product Inspection
- Sample Collection
- Sample Testing
Microsoft office
- Instrument Calibration
Timeline
Quality Auditor
Planters Peanut
04.2023 - Current
Temp - Quality Department
Cortec Group
11.2022 - 04.2023
Commercial Cleaner
Suffolk Sanitation And Supplies
03.2022 - 11.2022
Associate of Science - Biology
Tidewater Community College
High School Diploma -
Granby High School
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