Regina Logan
Henderson,NV
Summary
A young business professional with over 5 years' experience in Administrative Support, Insurance, and Account Management. Known for my strong work ethic, leadership skills, and exceptional communication abilities to work as a team and efficiently bring about positive results.
Overview
4
4
years of professional experience
Work History
Advertising Sales Director
Power Play Marketing
10.2023 - Current
- Conduct cold calls to generate new business and expand client base
- Manage advertising accounts, ensuring client needs are met with tailored marketing strategies
- Provide white-glove service, maintaining high levels of customer satisfaction and retention
- Develop and execute advertising sales strategies to drive revenue growth
- Oversee campaign performance and optimize marketing solutions for clients
Senior Case Manager
American Tax Service
12.2023 - 08.2024
- Oversee day-to-day operations of the office, ensuring efficiency and productivity
- Develop and implement office policies and procedures
- Work with attorneys to develop case strategy
- Manage incoming and outgoing phone calls
- Enter data into case management software (Logics)
- Maintain consistent written and oral communication with clients
Account Manager
Goosehead Insurance
11.2022 - 10.2023
- Negotiate contracts and close agreements to maximize profit
- Meet deadlines and ensure solutions to customer needs and objectives
- Process and complete client billing as required
- Update and maintain client files, preparing reports on account status as needed or requested
Escrow Assistant
Driggs Title Agency
11.2020 - 09.2022
- Worked closely with real estate agents and clients to maintain client files and records
- Prepared and solidified closing agreements for contracts of purchase
- Assisted with administrative tasks as assigned, varying from customer service to moving checks through internal systems
- Packaged and reviewed closing documents to ensure accuracy and compliance
- Coordinated with lenders, buyers, and sellers to facilitate smooth transactions
- Managed the collection and disbursement of escrow funds
- Maintained detailed and organized records of all escrow activities
- Provided customer support to resolve any closing-related issues or inquiries
Education
Business Administration and Communications -
Huston Tillotson University
Austin, TX01.2021
Business Administration and Communications -
Clovis Community College
Clovis, CA01.2018
High School Diploma -
Central High School
Fresno, CA01.2015
Skills
- Problem Analysis
- Effective Communication
- Cultural Sensitivity
- Dependability
- Initiative
- Flexibility
- Motivation
- Organizational Skills
- Self-Management
- Task Prioritization
- Data-driven decision making
- Digital advertising
- Time management
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Client relationship building
- Customer engagement
- Interpersonal skills
- Customer relationship management
- Digital marketing proficiency
Timeline
Senior Case Manager
American Tax Service
12.2023 - 08.2024
Advertising Sales Director
Power Play Marketing
10.2023 - Current
Account Manager
Goosehead Insurance
11.2022 - 10.2023
Escrow Assistant
Driggs Title Agency
11.2020 - 09.2022
High School Diploma -
Central High School
Business Administration and Communications -
Huston Tillotson University
Business Administration and Communications -
Clovis Community College
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