Regina Long
La Mirada,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Account Manager, Marketing
Jump Forward Media
04.2023 - 08.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
- Wrote engaging and successful marketing, advertising, and website copy.
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Body Sculpting Technician
Embrace Beauty LLC
11.2021 - 04.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Performed Non- Invasive Body contouring treatments on qualified clients
- Track client results, diet ,and exercise habits
Hairstylist's Assistant
Nicole Romero
07.2021 - 11.2021
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Increased client satisfaction by providing excellent customer service.
- Offered exceptional service and support to walk-in and scheduled customers.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Studied advanced techniques to develop proficiency and better serve customers.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hairstylist's Assistant
The Salon
11.2019 - 09.2020
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Increased client satisfaction by providing excellent customer service.
- Checked in with clients to confirm comfort throughout appointments and services.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Recommended products for clients based on individual needs.
- Studied advanced techniques to develop proficiency and better serve customers.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Answered phone calls and emails to schedule client appointments.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Lymphatic Massage Certificate - Lymphatic Massage, Brazilian Slimming Massage
Cali Bods Body Sculpting
Long Beach, CA09.2022
Body Sculpting Certificate - Cavitation, Laser Lipo RF, Vacuum Therapy
Cali Bods Body Sculpting
Long Beach, CA10.2021
Cosmetology Certificate - Hairstylist
Career Academy of Beauty
Garden Grove, CA09.2019
High School Diploma -
Valley Christian High School
Cerritos, CA06.2008
Skills
- Conflict Resolution
- Customer Preferences
- Administrative Management
- Social Media Advertising
- Customer Satisfaction
- Office Operations
- Staff Support
- Hair Maintenance Expertise
- Health Code Compliance
- Spreadsheet Tracking
Timeline
Account Manager, Marketing
Jump Forward Media
04.2023 - 08.2023
Body Sculpting Technician
Embrace Beauty LLC
11.2021 - 04.2023
Hairstylist's Assistant
Nicole Romero
07.2021 - 11.2021
Hairstylist's Assistant
The Salon
11.2019 - 09.2020
Lymphatic Massage Certificate - Lymphatic Massage, Brazilian Slimming Massage
Cali Bods Body Sculpting
Body Sculpting Certificate - Cavitation, Laser Lipo RF, Vacuum Therapy
Cali Bods Body Sculpting
Cosmetology Certificate - Hairstylist
Career Academy of Beauty
High School Diploma -
Valley Christian High School
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