Regina Lowther
Queens,NY
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
Work History
Security Supervisor
Arrow Security
07.2023 - Current
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Case Manager
Acacia Network
10.2022 - 10.2023
- Demonstrated success in building relationships with clients and providing emotional support
- Implemented case management plans, provided assessments, and offered counseling and support
- Helped patients reach plan of care goals through case reviews
- Monitored and evaluated case management services to ensure quality and effectiveness.
Security Supervisor
Motivated Security
07.2022 - 07.2023
- Maintain access control of premises and monitors entrances and exits
- Notified law enforcement of suspicious activity
- Authorized the entrance of people
- Responded to alarms and reacted in a timely manner.
Security Supervisor
Acacia Network
07.2020 - 07.2022
- Write and submit security reports
- Assign work areas for officers to patrol
- Look out for suspicious persons, vandalism, or hazards
- Conduct routine patrols with the team while providing training and enforcing security procedures.
Peer Program Specialist
ACMH, Inc.
11.2019 - 12.2021
- Monitor and report incidents or behavioral changes in residents to supervisor
- Escort clients to outside appointments throughout the community utilizing public transportation
- Assist clients in identifying and obtaining available benefits and social and community services
- Coordinate and conduct social groups for clients.
Security Officer
Sera Security
09.2018 - 07.2020
- Provide a safe and secure environment by watching for unusual events in assigned areas within a family shelter environment
- Report incidents, accidents and client concerns or problems immediately utilizing incident reports and logbooks
- Provide close observation and supervision for clients in crisis
- Serve as a liaison between clients and management to address incidents and changes in clients' behavior.
Education
BACHELOR’S DEGREE IN PSYCHOLOGY -
Lehman College
Bronx, NY08.2026
ASSOCIATE DEGREE IN ARTS -
LaGuardia Community College
Long Island City, NY01.2021
Skills
- Case Planning and Management
- Case Planning
- Clients Rights
- Multitasking and Organization
- MS Office
- Conflict Resolution
References
References available upon request
Timeline
Security Supervisor
Arrow Security
07.2023 - Current
Case Manager
Acacia Network
10.2022 - 10.2023
Security Supervisor
Motivated Security
07.2022 - 07.2023
Security Supervisor
Acacia Network
07.2020 - 07.2022
Peer Program Specialist
ACMH, Inc.
11.2019 - 12.2021
Security Officer
Sera Security
09.2018 - 07.2020
BACHELOR’S DEGREE IN PSYCHOLOGY -
Lehman College
ASSOCIATE DEGREE IN ARTS -
LaGuardia Community College
Similar Profiles
Zahira WalkerZahira Walker
Security Guard at Arrow SecuritySecurity Guard at Arrow Security
Jordan CavanaughJordan Cavanaugh
Security Supervisor at Arrow SecuritySecurity Supervisor at Arrow Security
Keven ShipmanKeven Shipman
Unarmed Security Guard at Arrow securityUnarmed Security Guard at Arrow security
Keishauna SmithKeishauna Smith
Security Supervisor at Arrow SecuritySecurity Supervisor at Arrow Security
Scott BackmanScott Backman
Delivery Driver at OntacDelivery Driver at Ontac