Regina Maldonado
Oakdale,CA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20+ years of experience.
Overview
26
26
years of professional experience
Work History
In-Store Shopper
Instacart
04.2020 - Current
- Personal shopper for Instacart handling such duties as order selecting with high accuracy, maintaining customer contact to ensure proper items are selected, on-time delivery with a positive attitude and general desire to provide a service that keeps customer's business
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Negotiations Assistant
Berg Injury Lawyers
07.2012 - 11.2018
- Before being advanced to Negotiations Department was responsible for front office handling such tasks as greeting new clients with friendliness and professionalism, managed approximately 100 incoming calls, emails and faxes per day, mail sorting/distribution, screening of new case calls
- Later began opening claims with insurance adjusters, verifying treatment with clients and various medical facilities, doctor referrals, preparing letters regarding property damage, evidence preservation, attorney representation, etc., researching valid policies/limits, close client contact to maintain favorable relationships, general filing and data entry.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Office Administrative
Law Offices of Mark A. Kanai
05.2003 - 08.2011
- Provided front desk support while answering 6 phone lines, filing of legal documents with the local courts, processed all incoming/outgoing mail, maintained a professional atmosphere for clients and staff, filing of client correspondence, appointment setting for Attorney, ordering of office supplies and light janitorial maintenance.
Executive Administrative Assistant
OOCL USA INC
10.1998 - 09.2002
- Provided support to the Vice President of Trade and President of Sales by creating Power Point presentations for office staff, coordinate travel arrangements internally and for overseas employees and vendors, general filing, prepare expense accounts, answer multi phone lines within the executive department, arranged luncheons and dinners for management meetings.
Education
Some College (No Degree) - Early Childhood Education
Chabot Junior College
Hayward, CASkills
- Microsoft Office (10 years)
- 10-Key by touch
- Strong Communication Skills
- Personable phone etiquette
- Team Oriented
- Multi-Line Phone System
- Prioritizing
- Time management
- Early childhood education
- Preschool experience
Volunteer Experience
- Essence Non Profit, 10/2016-10/2017 Volunteered with a non-profit organization working at such venues as Levi's Stadium during the 49er games and high profile concerts serving as front cashier and food preparer. Very high paced environment where attention to detail and focus were key.
- Coached TBall for the last 2 years, as well as Cheer in previous years with local community rec. league.
Timeline
In-Store Shopper
Instacart
04.2020 - Current
Negotiations Assistant
Berg Injury Lawyers
07.2012 - 11.2018
Office Administrative
Law Offices of Mark A. Kanai
05.2003 - 08.2011
Executive Administrative Assistant
OOCL USA INC
10.1998 - 09.2002
Some College (No Degree) - Early Childhood Education
Chabot Junior College
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