Regina McLean
Miami,FL
Summary
Offers extensive knowledge of child development and education. Skilled in creating and managing programs to create safe, secure and nurturing environment for children. Experienced in successful staff management and program development.
Goal-oriented professional well-versed in operational practices and regulatory requirements. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.
Experienced in organizing facilities, supplies and educators to handle wide-ranging needs. Highly organized, resourceful and forward-thinking leader.
Overview
34
34
years of professional experience
Work History
Childcare Director
Royal Kids Of Hollywood Learning Center
04.2016 - 04.2024
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
Inspector in Quality Assurance and Quality Control
Department Of Children And Family Services
02.2012 - 02.2016
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
- Developed comprehensive quality assurance documentation, clearly outlining procedures and reporting requirements for all team members.
Secretary
Department Of Children And Family Services
04.1990 - 02.2012
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ03.2012
Certificate - Medical Secretary
Concord Career Institute
Miami, FL1998
Certificate - Legal Secretary
Florida International University
Miami, FL10.1993
Skills
- Safety regulations compliance
- Staff hiring
- Administrative Functions
- Staff Management
Timeline
Childcare Director
Royal Kids Of Hollywood Learning Center
04.2016 - 04.2024
Inspector in Quality Assurance and Quality Control
Department Of Children And Family Services
02.2012 - 02.2016
Secretary
Department Of Children And Family Services
04.1990 - 02.2012
Bachelor of Science - Healthcare Administration
University of Phoenix
Certificate - Medical Secretary
Concord Career Institute
Certificate - Legal Secretary
Florida International University
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