Hi, I’m
Regina Moore
Memphis,TN
Summary
Proven leader and dedicated customer service expert with a track record of enhancing customer satisfaction and streamlining operations at Amazon. Skilled in fostering team collaboration and leveraging customer assistance and work ethic to achieve results. Excelled in accuracy and efficiency, significantly improving workflow and safety standards.
Overview
3
years of professional experience
Work History
Rasing Canes
Cashier
10.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Walmart
Online Personal Shopper
05.2023 - 10.2024
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Amazon
Fulfillment Lead
12.2023 - 06.2024
Job overview
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
Firehouse Subs
Cashier
03.2023 - 12.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lenny's
Cashier Team Lead
05.2022 - 01.2023
Job overview
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
Soulsville Memphis, TN
05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Rasing Canes
10.2024 - Current
Fulfillment Lead
Amazon
12.2023 - 06.2024
Online Personal Shopper
Walmart
05.2023 - 10.2024
Cashier
Firehouse Subs
03.2023 - 12.2023
Cashier Team Lead
Lenny's
05.2022 - 01.2023
Soulsville
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