Regina Moreno
Taylor
Summary
I am an experienced and highly motivated technician ready for a new job opportunity. I have been an optometric technician for the past fifteen years. I am detailed oriented and have energy to keep up with an ever changing environment. I have a strong skill with patient interaction and with some diagnostic testing as well.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Optometric Technician
Honest Eye Doctor
01.2019 - Current
- As an optometric tech I do all admin duties at the front desk such as:
- Schedule appointments for our office and also for specialty offices
- Check in and check out clients
- Collecting copay via cash or card
- Pretesting using NCT auto refractor, lensometer and retinal imaging, visual acuities, blood pressure and Ishihara color testing.
- Inventory
- Look up insurance and verify coverage and copay amount
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions and eligibility for vision.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Identified issues during preliminary exam and addressed concerns with physician.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Optometric Technician
Round Rock Eye Doctors
01.2010 - 01.2019
- As an optometric tech I do all admin duties at the front desk such as:
- Schedule appointments for our office and also for specialty offices
- Check in and check out clients
- Collecting copay via cash or card
- Pretesting using NCT auto refractor, lensometer and retinal imaging, visual acuities, blood pressure and Ishihara color testing.
- Inventory
- Look up insurance and verify coverage and copay amount
Education
Medical Assistant Certificate -
Virginia College
01.2008
High School Diploma - undefined
Taylor High School
01.2006
Skills
- I direct the public daily and have great customer service skills, I like to help people I work in fast paced office where I have learned how to prioritize my duties
- Visual field testing
- Appointment scheduling
- Retinal photography
- Payment collection
- Color vision testing
- Appointment setting
- Medical history documentation
- Visual acuity testing
- Customer service
- Multitasking
- Electronic health records
- Patient scheduling
Certification
HIPAA certified.
Timeline
Optometric Technician
Honest Eye Doctor
01.2019 - Current
Optometric Technician
Round Rock Eye Doctors
01.2010 - 01.2019
High School Diploma - undefined
Taylor High School
Medical Assistant Certificate -
Virginia College
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