Regina M. Sipla
Addison,USA
Summary
An accomplished results driven thought leader with high emotional intelligence successful in building strong business and technical relationships and high performing global solution teams. Deliver innovative, cost savings, performance improving business and technical capabilities through the use of effective Agile Program, Product and Project Scrum frameworks. Increased maturity and productivity trends by implementing continuous process improvements with global teams across the healthcare, insurance, telecom/cellular and manufacturing industries for over 20 years.
Overview
24
24
years of professional experience
Work History
Provider Data & Analytics Release Train Engineer/Scrum Master
Cigna Group/Evernorth
11.2020 - Current
- Led the Affordability Insights Release Train consisting of 4 Scrum Teams: Affordability Management Platform, Opportunity Detection, Data Science and Transparency Insights within the Provider Value Stream delivering full stack solutions using UXUI, AWS Cloud Services and custom APIs, DataBricks, Postgres DB.
- Achieved several billion in identified cost savings, $684M in submitted savings since inception of the Opportunity Detection application for provider and client data.
- Achieved a high rate of maturity by implementing Agile Scrum Best Practices supporting the delivery of Solution and Program Roadmaps, Product & Program Planning, Scrum Team Execution with Sprint/Iteration Planning & Closure, Reviews, Client/End User Demonstrations and Retrospectives on a 2-week cadence. Executed Program Increment Planning & Execution on a 10-week cadence and led proactive continuous Agile/Scrum Process and Tool Improvements through proactive innovation development in areas of JIRA Dashboards, Metrics Reporting, Risk, Issue, Dependency and Change Management and Confluence Capacity/Velocity Management, WorkEffort Balance and Estimates vs. Actuals Trend Reporting.
- Effectively managed onshore and offshore resources and promoted team collaboration at premium timeframes to maximize the ability for teamwork by all team resources.
- Fostered a positive, safe and collaborative team work environment through frequent virtual socialization & recognition events and proactively scheduling cross training knowledge transfer sessions promoting team members professional growth and broadening skillsets.
Clinical Release Train Engineer
3 Epic Transformations
10.2016 - 11.2020
- Led a Clinical Intelligent Automation Program to develop the technology for the automation of the Medical Inpatient/Outpatient Authorization manual workflow process leveraging RPA, BPM, AI/ML delivering cost savings.
- Led the Utilization, Case and Health Information Line Management(TruCare) Program and Medical Management Evolution Portfolio overseeing several scrum teams and managing partnerships with Production Support, Product Owner/Management and Business Support in support of Medical Management Evolution Portfolio Capabilities.
- Led the HealthEview Desktop Refresh Project and Core Delivery Releases overseeing 3 scrum teams and managing partnerships with Production Support, Product Owner/Management and Business Support to provide enhanced capabilities for the holistic clinical health management system used to create custom fit advocacy plans.
- Implemented cutting edge Agile continuous process improvements of best practices increasing productivity and ensuring solutions are delivered within schedule, budget and with high quality.
- Implemented Agile/Scrum Process and Tool Improvements through proactive innovation development in areas of JIRA Dashboards, Metrics Reporting, Risk, Issue, Dependency and Change Management and Confluence Capacity/Velocity Management, WorkEffort Balance and Estimates vs. Actuals Trend Reporting.
Agile Project Manager
Core Solutions
11.2013 - 10.2016
- Delivered Fee Reimbursement (VFR) project providing capabilities for 1/1/17 readiness to upstream/downstream consumers of CCMI, FEE(Facets), Finance IT, IM, SI/Payment Bridge, SI-ETL and CIT Delivery.
- Led Contract & Rate Sheet team and Authorizations team with external ASG dependencies of Claim IL, Provider RDS, Provider Selection, SI, Gateway, Clinical/TruCare, Customer Health RDS to deliver the Contract Candidate, Provider Demographic and Provider Selection Services for the Enterprise Pricing Service(EPS)Project.
- Led Benefits, Customer, Client and Coverage(BCCS) Operational Data Store(ODS) team for the AIMS PBCC IFP/V2V for Facets Program leading the Contingency FEE project to deliver capabilities for 1/1/16 readiness to downstream consumers of System Integration, WebIT, Clinical/TruCare and CCMI.
- Consultant for Cigna's Core Op's Agile Delivery Practice. Serve as Agile Practice Delivery Consultant, Agile Coach, Scrum Master and PSI Manager Activities in support of CCMI and PBCC BCCS Plan RDS program/projects within the SAFe (Scaled Agile Framework).
- Implemented Agile/Scrum Process and Tool Improvements through proactive innovation development in areas of JIRA Dashboards, Metrics Reporting, Risk, Issue, Dependency and Change Management and Confluence Capacity/Velocity Management, WorkEffort Balance and Estimates vs. Actuals Trend Reporting.
Claims Technology Program Manager
ALLSTATE Insurance Corp
01.2011 - 01.2012
- Led a $18M VOIP Development and Implementation Project for 13,000-15,000 Users across 67 Sites nationwide.
- Drove scope & change management; Client, Technical Teams and Vendor Relationships, Daily Operations with Issues &Risks Management, and Weekly Status Reporting and Workplan Management and Business Intelligence Operational and Decision Support Metrics Reporting.
- Leader of Budgetary Planning for Program, Financial Management/Reporting with Monthly reconciliation of actuals to plan and corrective action to remain on expected budget plan.
- Champion of lessons learned from early migrated sites to implement proactive into continuous process improvements and efficiencies for project.
Claims Technology Program Delivery Lead
ALLSTATE Insurance Corp
01.2001 - 01.2011
- Led a $2M Budget for 5-7 parallel PMO work streams and daily Project Delivery and Operations PMO Team with financial oversight of the departments $70M annual budget forecast and consumption.
- Drove a $6-8M Development/Support Budget for 3-5 parallel work streams for a middleware development/support team of 30-40+ members; permanent and contract employees, who are responsible for implementing, developing and supporting a Multi-Million Dollar Insurance External Product Data Infrastructure System.
- Drove a $10M+ Development/Support Budget for 5-7 parallel work streams of a 50+ member TIBCO middleware team; responsible for implementing, developing and supporting a Multi-Million Dollar Insurance Internal/External Transaction Broker Infrastructure System.
- Provided transaction management capabilities through 60-80 Interfaces engaging 60-80 Internal/External Suppliers of First Notice of Loss, Participant Data, Asset/Coverages, Estimates/Images from Property, Auto and Casualty Providers, Invoicing/Payment-EFT, Salvage/Recovery, in support of a multi-line Insurance Claims Handling System.
- Managing a $2M+ Development/Support Budget for the Loss Information Gathering 15 member team of permanent/contract resources who are responsible for enhancing a Multi-Million Dollar Insurance Claims Processing Systems.
Education
Bachelor of Arts Degree - Management Information Systems(MIS), Business Administration
LEWIS UNIVERSITY
Romeoville, IL01.1991
Skills
- Strategic Planning and Roadmap & Product Decomposition
- Product, Solution and Engineering Mindset
- Program and Solution Roadmap Delivery
- Leadership and Architecture
- Global Team Building
- Coaching and Influencing
- Innovation & Key Performance Index Measurements
- Proactive Risk, Issue, Dependency & Change Management
- Problem Solving and Communication
- Root-cause analysis
Timeline
Provider Data & Analytics Release Train Engineer/Scrum Master
Cigna Group/Evernorth
11.2020 - Current
Clinical Release Train Engineer
3 Epic Transformations
10.2016 - 11.2020
Agile Project Manager
Core Solutions
11.2013 - 10.2016
Claims Technology Program Manager
ALLSTATE Insurance Corp
01.2011 - 01.2012
Claims Technology Program Delivery Lead
ALLSTATE Insurance Corp
01.2001 - 01.2011
Bachelor of Arts Degree - Management Information Systems(MIS), Business Administration
LEWIS UNIVERSITY
Similar Profiles
KIMBERLEE MAXWELLKIMBERLEE MAXWELL
IT Project Management Advisor at The Cigna Group/EvernorthIT Project Management Advisor at The Cigna Group/Evernorth
Tashawna DelaeTashawna Delae
Financial Audit Senior Analyst at The Cigna Group - Evernorth Health Services Inc.Financial Audit Senior Analyst at The Cigna Group - Evernorth Health Services Inc.
Emily WilliamsEmily Williams
PORTFOLIO DIRECTOR at Eight Eleven Group - Evernorth/Cigna GroupPORTFOLIO DIRECTOR at Eight Eleven Group - Evernorth/Cigna Group
RYAN MAGEERYAN MAGEE
Implementation Consultant at TYLER TECHNOLOGIESImplementation Consultant at TYLER TECHNOLOGIES
Ali Salam SheikhAli Salam Sheikh
Family Medicine Resident / General Practice Specialty Trainee (GPST) at Ashford and St. Peter's Hospitals NHS Foundation TrustFamily Medicine Resident / General Practice Specialty Trainee (GPST) at Ashford and St. Peter's Hospitals NHS Foundation Trust