Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Regina Mullins Sisk

Stockbridge,Georgia

Summary

Hard working, personable, and efficient Office Professional with a proven record of success with administrative assistance and customer service. Expertise includes customer focused service, support, and client relations. Recognized for ability to thrive in a high pressure fast paced environment. Able to prioritize multiple tasks and work resourcefully / effectively under stress and time constraints while ensuring the highest quality, accuracy, and efficiency. Strong analytical, problem solving, and communication skills ensure successful interactions with clients of all management levels and backgrounds.

Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

First Service Residential
10.2017 - Current
  • Greet each visitor with a smile, listen closely to requests or inquiries, and provide responses to their requests or direct them to the appropriate person for answers; ensure that they received an outstanding first impression of the company.
  • Receive and record incoming calls and ensure messages are accurate and in a timely manner.
  • Maintain all office equipment and inventory; monitor office supplies, replace key fobs, and replenish stock, as necessary.
  • Coordinate and manage administrative and financial activities including appointment scheduling, mail distribution, corporate AR/AP, insurance certificate records / requests, and generating monthly and quarterly reports.
  • Prepare company financials including invoice, reports, memos, letters, payroll, and financial statements.
  • Develop and release operational reports covering details around time and attendance, terminations, and new hires.
  • Generate numerous administrative and operations reports including management reports, committee reports, meeting notices, and resident information packages.

Front Desk/Concierge

First Service Residential
02.2016 - 10.2017
  • Acted as the face of the property, assisted guests with any questions or concerns, and accepted deliveries as needed. Aided residents, guests, vendors, and contractors as requested.
  • Monitored property maintenance and ensured that all issues were addressed quickly.
  • Built and maintained open lines of communication with management; confirmed that HOA policies were followed and amenities are reserved for use on property.

Education

Bachelor of Science - Accounting

Strayer University
Atlanta, GA

Skills

  • Relationship Management
  • Office Management
  • Confidential/Sensitive Correspondence
  • Problem Resolution
  • Client Support
  • General Accounting
  • Notary – December 2026
  • Technologies: MS Office (Excel, Word, PowerPoint, Outlook)
  • Lease administration
  • Records management
  • Staff management
  • Property inspections

Certification

  • Licensed Community Association Manager - July 2023

Timeline

Assistant Property Manager

First Service Residential
10.2017 - Current

Front Desk/Concierge

First Service Residential
02.2016 - 10.2017

Bachelor of Science - Accounting

Strayer University

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