Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Regina Niyigena

Wyoming,MI

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
Grand Rapids, MI
09.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.

Team Member

McDonald's
Wyoming, MI
02.2023 - 06.2023
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Resolved customer issues promptly in a professional manner.
  • Greeted customers upon entering the store with friendly demeanor.
  • Answered phone calls regarding inquiries about products or services.
  • Participated in training sessions for new employees when needed.

Team Member

McDonald's
Dayton, OH
09.2020 - 06.2021
  • Operated hoists and heavy tools to move and attach parts.
  • Participated in and contributed to meetings by sharing concerns and ideas for improvements.
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Trained new team members using approved training materials and information.
  • Looked for ways to go above and beyond job requirements.

Education

High School Diploma -

Wyoming High School
Wyoming, MI
05.2023

Skills

  • Customer Service
  • POS Systems
  • Payment Processing
  • Customer Assistance
  • Issue Resolution
  • Customer Relations
  • ID Verification
  • Liquor Law Compliance
  • Loss Prevention
  • Product Knowledge
  • Written and Verbal Communication
  • Time Management Skills
  • Cleaning and Sanitizing

Affiliations

  • plays sports
  • love working out
  • love being on my feet
  • loves a good morning/evening run

Languages

Swahili
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Cashier

Walmart
09.2023 - Current

Team Member

McDonald's
02.2023 - 06.2023

Team Member

McDonald's
09.2020 - 06.2021

High School Diploma -

Wyoming High School

Similar Profiles

CREATE PROFILE
Regina Niyigena