Regina Ogbourne
Griffin,GA
Summary
Encouraging Business Manager, Property Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate who's successful at managing multiple priorities with a positive attitude. I seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I offer willingness to take on added responsibilities to meet company goals.
Overview
15
15
years of professional experience
Work History
Business Manager
Srebro Real Estate LLC
03.2010 - 03.2025
- Communicated with customers, tenants and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new contractors, vendors and legal team hires.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Manage and maintain business bank accounts, licensing, insurance and other legal documents for company operation.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Business Management
Ashford University
Online CourseSocial Sciences Education
Ashford University
Online CourseSkills
- Lead Generation
- Process Improvement
- Project Management
- Staff Management
- Financial Management
- Customer Relationship Management
- Data Collection
- Business Administration
- Regulatory Compliance
- Customer Relations
- Vendor Engagement
- Retail Operations Management
- Issue Resolution
- Documentation Proficiency
- Budget Creation
- Risk Assessment and Management
- Staffing Level Maintenance
- Safety Procedures
- Recruiting and Hiring
- Profit and Loss Reporting
- Accounts Payable and Accounts Receivable
- Oversee Administrative Functions
- Office Supplies and Inventory
- Accounts Payable and Receivable
- Records Organization and Management
- Resident Satisfaction
- P&L Administration
- Business Management Software
- Inventory Tracking and Management
- Office Reception
- Manage Operations
- Consulting
- Leadership
- Online Databases
- Employee Scheduling
- Staff Training
- Project management
- Employee management
- Financial management
- Business administration
- Customer relations
- Analytical thinking
- Operations management
- Risk assessment and management
- Business marketing
- Records organization and management
- Property management
- Rent collection
- Lease renewals
- Property inspections
- Payment collection
- Exceptional oral and written communication skills
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Fair housing mandates
- Tenant and eviction laws
- Multi-family property management
- Property management expertise
- Maintenance coordination
- Preventive Maintenance
- Unit vacancies
- Leasing operations
- Skilled multi-tasker
- Eviction notices
- Fair housing compliance
- Property showing
- Dispute handling
- Social media engagement
- Property marketing
Languages
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Business Manager
Srebro Real Estate LLC
03.2010 - 03.2025
Business Management
Ashford University
Social Sciences Education
Ashford University
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