REGINA ARAUJO
East Haven,CT
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Town of
East Haven, CT
08.2020 - Current
- Passionate and well experienced assisting and communicating with the public
- I’m looking to further my reach to the residents here in East Haven and provide services and support through the Senior Center and Social Services departments
- Mayor and Administration
- Managed schedules and communications of the mayor and administrative office, prioritizing office work, emails, phone calls, correspondence
- Typing, answering phones, filing and all administrative functions that may arise throughout the day
- Assisted with farmer’s market, planning town events
- Point of contact for all town employees, officials for the mayor
- Triaging all resident requests and concerns, and issues
- Directing residents to the correct departments
- Beach parking permits
- Register users in our new online portal, distribute parking passes for quests.
Office Manager
Oyster River Energy
West Haven, CT
08.2016 - 08.2020
- Built and maintain customer relationships, assisted customers with energy assistance program and forms
- Maintaining schedules and appointments; annual cleanings, technician schedules
- Completed all end of month, quarter and year reports, submitted reports to responsible parties
- Typing, clerical duties, correspondence, marketing, triage phone calls
- Payroll, employee schedules, new hire paperwork
- Completed taxes, record keeping
- Accounts receivable, payable and billing
- Efficient with AS400
- All and any administrative duties.
Assistant Office Manager
Best Buy Premium Fuel & Trucking
New Haven
04.2009 - 05.2016
- Customer service, account support, energy assistance support
- All office responsibilities, from phones, correspondence, customer service
- Scheduled appointments, maintained calendars, employee calendars
- Payroll functions, employee benefit paperwork.
Connex Credit Union
North Haven, CT
01.2007 - 01.2009
- Responsible for balancing daily drawer
- Maintain individual cash drawer to daily limits
- Balancing ATM daily and timely
- Account Member Services
- Opening accounts for members, answering customers questions
- Assisting Manager with balancing all cash draw once a month
Education
Certificate in Medical Billing -
Gateway Community College
1999
High School Diploma - undefined
West Haven High School
1994
Skills
- Microsoft Outlook
- Microsoft Excel
- Intuit QuickBooks
- Microsoft Office
- Microsoft Windows
- Strong Organizational Skills
Languages
English
Portuguese
Spanish
Timeline
Administrative Assistant
Town of
08.2020 - Current
Office Manager
Oyster River Energy
08.2016 - 08.2020
Assistant Office Manager
Best Buy Premium Fuel & Trucking
04.2009 - 05.2016
Connex Credit Union
01.2007 - 01.2009
Certificate in Medical Billing -
Gateway Community College
High School Diploma - undefined
West Haven High School
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