Regina Pacifico
Sharpsville,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a passion for helping others. Experienced in providing information in layman terms to individuals for better understanding and reducing anxieties.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Western Reserve Gynecology
08.2022 - Current
- Explain procedures to patients to reduce anxieties and increase patient cooperation.
- Engage in friendly conversation to better understand patients' needs for the appointment.
- Oriented and trained new staff on proper procedures and policies.
- Prepare lab specimens for diagnostic evaluation.
- Update inventory and expiration for medications to maintain current tracking logs.
- Collect and document patient medical information such as blood pressure, height and weight.
- Direct patients to exam rooms, field questions for documentation and explain appointment details.
- Assist patients with garments before and after examinations if unable to do so themselves.
- Assist providers with in-office procedures and examinations.
Orthodontic Assistant
Gulland Orthodontics
06.2022 - 07.2022
- Prepped examination areas, sterilized equipment and instruments and maintained appropriate tray setup.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took impressions of patients' teeth and mouth.
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Medical Assistant
Magee Women's Specialty at UPMC Horizon
10.2017 - 06.2022
- Obtained patient vital signs
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Gave injections when needed
- Assisted providers with examinations and minor in-office procedures
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to examination rooms, documented and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Sales Associate
TJ-Maxx
08.2013 - 10.2017
- Communicate with customers in a friendly and courteous manner as well as resolve any customer issues promptly and efficiently to maintain customer satisfaction.
- Complete transactions at cash register for customers as well as help customers find products on the sales floor.
- Maintained a calm demeanor and professionally managed issues during busy store hours.
- Maintain the sales floor by organizing and restocking merchandise for a safe and enjoyable shopping experience.
Education
Medical Assisting
Ross Medical Education Center
Niles, Ohio05.2017
Skills
- Multitasking
- Empathic
- HIPAA Compliance
- Good Interpersonal Skills
- Reliable Team Player
- Vital Sign Monitoring
- Trustworthy Companion
- CPR Certified
- Complex Problem-Solving
- First Aid
- Companionship and Emotional Support
- Patient Assessments
Certification
- Basic Life Support - Expiration date 11/2025
HSI Training center Phone No. 330-719-1462
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Western Reserve Gynecology
08.2022 - Current
Orthodontic Assistant
Gulland Orthodontics
06.2022 - 07.2022
Medical Assistant
Magee Women's Specialty at UPMC Horizon
10.2017 - 06.2022
Sales Associate
TJ-Maxx
08.2013 - 10.2017
Medical Assisting
Ross Medical Education Center
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