Regina Parker
Imperial Beach,CA
Summary
Proven professional with extensive experience in customer relations and activities planning. Achieved significant improvements in client satisfaction and operational efficiency through innovative solutions and interpersonal skills. Strong leader and problem-solver dedicated to streamlining operations. Uses independent decision-making skills and sound judgment to impact company success positively.
Overview
15
15
years of professional experience
Work History
Daycare Provider
Coronado Crossfit
02.2022 - Current
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Cashier/Customer Service Representative
Costco
02.2017 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to increase revenue.
- Built relationships with customers to encourage repeat business.
- Responded to customer requests for products, services, and company information.
Receptionist
Fragomen Del Rey Bernsen & Loewy LLC.
01.2015 - 01.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
Stocker/Customer Service Representative
Costco
01.2010 - 01.2015
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Education
Associate of Science - Criminal Justice
San Diego Miramar College
San Diego, CA09.2012
Skills
- Data Collection
- Microsoft Outlook
- Activities Planning
- Customer Relations
- Complaint resolution
- Interpersonal Relationships
- Social and academic development
Timeline
Daycare Provider
Coronado Crossfit
02.2022 - Current
Cashier/Customer Service Representative
Costco
02.2017 - 01.2022
Receptionist
Fragomen Del Rey Bernsen & Loewy LLC.
01.2015 - 01.2017
Stocker/Customer Service Representative
Costco
01.2010 - 01.2015
Associate of Science - Criminal Justice
San Diego Miramar College
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