Regina Payan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server/Senior Caregiver
Canyon Winds
09.2023 - 11.2024
- Worked with POS system to place orders, and handle complimentary items.
- Used slow periods to restock supplies and ice trays
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Monitored client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Completed regular check-ins and progress report for each client.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Front End Associate
Albertsons Grocery Store
07.2022 - 09.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise and join reward programs.
- Facilitated cash, check and credit transactions on cash register with 100% accuracy.
- Answered questions about store policies and addressed customer concerns.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Team Member
Dunkin' Donuts
11.2021 - 06.2022
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Primavera
Phoenix, AZSkills
- Team member support
- Sales techniques
- Quality control
- Professional appearance
- Effective customer upselling
- Calm demeanor
- Task prioritization
- Guest relations management
- Shift management
Timeline
Server/Senior Caregiver
Canyon Winds
09.2023 - 11.2024
Front End Associate
Albertsons Grocery Store
07.2022 - 09.2023
Team Member
Dunkin' Donuts
11.2021 - 06.2022
High School Diploma -
Primavera
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