Regina Peacock
Tallahassee
Summary
Dynamic Office Manager with a proven track record at Internal Medicine And Pediatrics Associates, enhancing operational efficiency through effective scheduling and patient management. Skilled in customer service and organizational strategies, I successfully improved team productivity and compliance, while fostering strong relationships with patients and healthcare providers.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Manager
Internal Medicine And Pediatrics Associates
03.2012 - 06.2025
- Streamlined office operations by implementing efficient scheduling and patient management systems.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Maintained accurate inventory of office supplies and equipment for optimal functionality.
- Developed and enforced administrative policies to improve compliance with healthcare regulations.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
LPN Office Nurse
Internal Medicine And Pediatrics Associates
03.2012 - 06.2025
- Administered medications and treatments as prescribed by physicians, ensuring patient safety and comfort.
- Conducted routine health assessments to monitor patient progress and identify potential issues early.
- Educated patients on chronic disease management, promoting adherence to treatment plans and healthy lifestyle choices.
- Coordinated with multidisciplinary teams to streamline patient care processes and enhance service delivery.
- Managed medical records using electronic health record (EHR) systems, ensuring accuracy and confidentiality of patient information.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- E prescriptions
- IV infusions
- Home health referrals
Homecare Liasion
Omni Home Care
01.2002 - 02.2012
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Interacted with physician offices, hospitals, outpatient facilities to generate referrals
Education
LPN - Nursing
Lively Technical Colledge
Tallahassee, FL06-2018
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Staff management
- Employee supervision
Certification
- Licensed LPN
- CPR certification
Languages
English
Full Professional
Timeline
Office Manager
Internal Medicine And Pediatrics Associates
03.2012 - 06.2025
LPN Office Nurse
Internal Medicine And Pediatrics Associates
03.2012 - 06.2025
Homecare Liasion
Omni Home Care
01.2002 - 02.2012
LPN - Nursing
Lively Technical Colledge
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