Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Regina Powell

Piscataway,New Jersey

Summary

Accomplished and Dedicated Executive Assistant with Vendor Management/Contract Management, with 15+ years of experience working with large to mid-sized organizations with the ability to communicate with all levels of management across the organization, coordinating, scheduling, planning and supporting daily operational and administrative functions with 20 years pharmaceutical industry experience, 5 years of telecommunication Industry experience, 20 years contract management, 15 years managing projects, document management, procurement of goods and services, and overseeing budgets and accounting functions

Tech Savvy Executive Assistant with 20+ years of experience in office management and special projects. Highly proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint), Windows Vista, Adobe Acrobat, Adobe Acrobat Reader 7.0, ViewPoint, StartingPoint, Qumas, Lotus Notes, JDE Explorer, Concur, Ariba, Google+, ASANA, SRM, SharePoint, Windows Vista, Gelco, Webex, Skype Meeting, CRM. Provided admin support to Vice Presidents, Global Department Heads, Directors, Associate Directors, and Branch Managers in industries such as Telecommunications, Pharmaceutical and Hospitality. Served as point person for IT Project Managers, Consultants, Clients and vendors on all administrative matters specific to projects. Excellent communication skills and problem resolution capabilities. Expertise in telecommunications operations, account management, sales/marketing, customer service, billing, administration, contract management, training and project management. Demonstrated excellent ability to manage multiple projects simultaneously, and highly capable of prioritizing and meeting deadlines. A very responsible, reliable and strong team player with the ability to adapt to changing environments and communicate effectively with all levels of management across the organization. Managed major accounts ranging from $100K and above, tracked approximately $7M in revenue generated from over 300 business education courses offered within AT&T as a Project Manager/Management Consultant. Participated in decision making process generating alternative solutions for effective methods, utilizing organizational resources to minimize duplication, and maximize effectiveness for non-value adding processes. Exceptional organizational and time management and leadership skills. Great presentation, writing and communication skills. Highly competent professional who can be relied upon with highly confidential information. Excelled in creating improved methods for accuracy and efficiency in disorganized environments. Self-starter and quick learner on new systems and processes. Passion for helping others and work to exceed expectations. Detail oriented with a passion for quality, and strong work ethics. Provide comprehensive support for executive level staff, excelled at scheduling meetings, managing calendars, coordinating travel, monthly reports, managing all essential tasks while maintaining confidentiality. Highly focused and results-oriented in supporting complex, deadline-driven operations, able to identify goals and priorities and resolve issues in initial stages. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure a position in the travel industry. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Corporate Executive Assistant

Catalent Pharma Solutions
12.2017 - 06.2018
  • Handle the day-to-day administrative responsibilities that include scheduling internal and external meetings, maintaining complex calendars and travel plans (domestic & international)
  • Obtain Visa’s as requested for travel
  • Processing expense reports
  • Heavy calendar management
  • Scheduling of conference rooms
  • Work independently with only general guidance on a variety of special projects
  • Organize and maintain necessary confidential files and records for the department
  • Liaise with other Executive Administrative Assistants to coordinate meetings and complex travel logistics
  • Ad hoc responsibilities as requested
  • On-boarding / Off-boarding
  • Editing and formatting PowerPoint slides.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Global Regulatory Strategy Oncology Regulatory Affairs Business Unit Executive Assistant

Eisai Inc.
07.2016 - 10.2017
  • Support VP Oncology Regulatory Affairs and team including, Senior Director, Director, Associate Directors and Managers
  • Under the director of the immediate supervisor(s), oversees the day-to-day operations of the department and follows up to ensure appropriate implementation of decisions made by supervisor
  • Responsibilities include Purchase orders, Contract Approval-Vendor Management/Contract Management, Invoice Processing, Calendar Management, Document Management, Travel Coordinator, Expense Report Submission, and other administrative tasks as appropriate.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

US Regulatory Intelligence & Policy, Medical Affairs Research & Development Executive Assistant

Novartis Consumer Health Division OTC
09.2011 - 12.2015
  • Provided executive administrative support to four Department Heads, US Medical Affairs, NA Consumer Relationship Center, US Regulatory Affairs Operations & Compliance
  • Responsibilities included heavy calendar management, coordination of leadership team meetings, conferences, meeting presentations, vendor management/contract management, and managing documents electronically via the Ariba System.
  • Checked documentation for accuracy and validity on updated systems.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Posted payments to accounts and maintained records.
  • Modified, updated and processed existing policies.
  • Communicated effectively with staff members of operations, finance and clinical departments.
  • Reviewed outstanding requests and redirected workloads to complete projects on time.

Global Marketing & Market Research Executive Assistant

Novartis Consumer Health Division OTC
10.2009 - 09.2011
  • Provided executive administrative support to Global Head, Market Research and team
  • Responsibilities included typing, filing, scheduling and organizing complex activities such as domestic and international travel arrangements, heavy calendar management, coordination of meetings and conferences, vendor management/contract management, and interacting with a diverse group of internal and external customers at all levels of the organization.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Established and managed relationships with external data providers and research vendors.

Regulatory Affairs - Senior Administrative Assistant

King Pharmaceutical
10.2006 - 03.2009
  • Provided high-level administrative support to Director and Vice President of Research & Development & Regulatory Affairs
  • Performed a variety of key regulatory functions, addressing requests received from the Food & Drug Administration regarding New Drug Applications, INDs, and Amendments, maintenance of regulatory database for all submissions and FDA correspondence, and vendor management/contract management.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Managed electronic records database and handled all file requests.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Created and updated records and files to maintain document compliance.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Prepared flawless emails and other documents upon direction of immediate supervisor.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Drafted documents in company-directed formats and fonts accurately and consistently.
  • Coordinated trainings for new team members, overseeing onboarding details.
  • Arranged business travel details for company employees per supervisor requirements.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Placed, accepted and followed-up on customer inquiries by phone on behalf of executive staff.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Coordinated office activities and public events.
  • Wrote and prepared deliberate agendas for company meetings.
  • Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
  • Managed disbursement of information per executive request by monitoring client arrivals and access facility access.
  • Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
  • Conducted research to assist with routine tasks and special projects.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Categorized and processed sensitive documents with information of deeply personal nature.
  • Expertly coordinated logistics for functions both within and outside of organization.
  • Supported time-tested professional relationships, working with stakeholders to facilitate communication.
  • Identified communication channels to set roadmap to distribute information.
  • Produced letters and memoranda to inform stakeholders of business decisions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed strategies to streamline and improve office procedures.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed department budgets and generated financial reports for management review.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Performed research to collect and record industry data.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Regulatory Affairs Administrator

Savident Pharmaceuticals, Inc.
01.2005 - 10.2006
  • Served as Regulatory Affairs Administrator for Vice President and staff and provided back-up support to Chief Medical Officer
  • Responsibilities included managing electronic database retrieval and compilation of all FDA submissions, developing new filing systems, managing license renewal process, and coordinating with IT Department for procurement and outsourcing of services.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Maintained personnel records and updated internal databases to support document management.
  • Collected, validated, and distributed information to employees.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Generated reports to suggest corrective actions and process improvements.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.

Quality Assurance Administrator (Consultant)

Celgene Pharmaceuticals, Inc.
11.2004 - 01.2005
  • Provided administrative support to Director of Quality Assurance
  • Compiled and analyzed data, created monthly reports, and assisted with various quality assurance tasks.
  • Created and maintained quality management systems to align with industry standards.
  • Recorded, analyzed, and distributed statistical information.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.

Virology Business Unit-Global Marketing Department Senior Administrative Assistant

Schering Plough
11.2003 - 11.2004
  • Directed day-to-day office operations and provided administrative support for two directors
  • Oversaw administrative budget, processed payroll, managed accounts payable and receivable, and interacted with the Legal Department for contract management.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Managed electronic records database and handled all file requests.
  • Coordinated office activities and public events.
  • Wrote and prepared deliberate agendas for company meetings.
  • Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
  • Conducted research to assist with routine tasks and special projects.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Expertly coordinated logistics for functions both within and outside of organization.
  • Supported time-tested professional relationships, working with stakeholders to facilitate communication.
  • Identified communication channels to set roadmap to distribute information.
  • Produced letters and memoranda to inform stakeholders of business decisions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Endocrine Care-Global Marketing Department - Administrative Assistant

Pfizer (Formerly Pharmacia Corporation)
10.2000 - 11.2003
  • Provided administrative and project support for Senior Marketing Director and five Product Managers
  • Conducted business development research, created presentations, managed calendars, and assisted with various marketing activities.
  • Supported general department operations by providing various support services and assisting with projects.
  • Maintained company manuals, resources, client data, training records and other items.
  • Assisted with company events and meetings, communications, promotional materials and administrative tasks.
  • Oversaw reception support, answered phones and greeted visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Education

Centenary College, Parsippany, NJ – Bachelor of Science, Business Administration – course completed, John Bowne High School, Flushing Queens

Skills

  • Contract Management/Vendor Management
  • Preparing correspondence and reports
  • Training and supervision
  • Development of policies and procedures
  • Research
  • Editing/Formatting
  • Visual Presentations
  • Visio
  • Webex
  • Handling HR responsibilities (on-boarding, off-boarding of new hires, interview schedules, candidate travel)
  • Accounting functions
  • Managing files, records, documents, databases
  • Heavy calendar management
  • Scheduling
  • Event planning, corporate events and meetings
  • Travel Arrangements
  • Ariba
  • Egencia
  • JD Edwards
  • Concur
  • SAP/SRM
  • Training
  • Skype Meeting
  • Workday
  • CRM
  • Proficient in Microsoft Office Suite 2016 (Word, Outlook, Excel, PowerPoint, Project)
  • Windows Vista
  • Adobe Acrobat
  • Adobe Acrobat Reader 70
  • ViewPoint
  • StartingPoint
  • Qumas
  • Lotus Notes
  • JDE System
  • Gelco
  • Explorer
  • Share Point
  • Asana
  • Customer Relationship Management
  • Strategic Planning
  • Leadership Development
  • Regulatory Compliance

Professional Development

  • Middlesex County College, Edison, NJ – Business courses completed
  • AT&T Star Award – For coordination and successful outcome for “Bring Your Daughter to Word Day Event”
  • Awarded Certificate of Appreciation for outstanding performance and lasting contribution to the US Medical Affairs & US Regulatory Affairs Departments at Novartis Consumer Health, Inc.

Timeline

Corporate Executive Assistant

Catalent Pharma Solutions
12.2017 - 06.2018

Global Regulatory Strategy Oncology Regulatory Affairs Business Unit Executive Assistant

Eisai Inc.
07.2016 - 10.2017

US Regulatory Intelligence & Policy, Medical Affairs Research & Development Executive Assistant

Novartis Consumer Health Division OTC
09.2011 - 12.2015

Global Marketing & Market Research Executive Assistant

Novartis Consumer Health Division OTC
10.2009 - 09.2011

Regulatory Affairs - Senior Administrative Assistant

King Pharmaceutical
10.2006 - 03.2009

Regulatory Affairs Administrator

Savident Pharmaceuticals, Inc.
01.2005 - 10.2006

Quality Assurance Administrator (Consultant)

Celgene Pharmaceuticals, Inc.
11.2004 - 01.2005

Virology Business Unit-Global Marketing Department Senior Administrative Assistant

Schering Plough
11.2003 - 11.2004

Endocrine Care-Global Marketing Department - Administrative Assistant

Pfizer (Formerly Pharmacia Corporation)
10.2000 - 11.2003

Centenary College, Parsippany, NJ – Bachelor of Science, Business Administration – course completed, John Bowne High School, Flushing Queens

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