Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regina Queiroz

Summary

Dynamic educational assistant with a proven track record at Daycare, specializing in learning disabilities support and individualized instruction. Enhanced student engagement through tailored strategies and positive reinforcement, fostering independence and emotional growth. Strong communicator, effectively collaborating with educators and parents to achieve educational goals. Committed to creating inclusive learning environments.

Experienced with assisting in classroom settings and supporting educational processes. Utilizes effective communication and organizational skills to enhance student learning. Knowledge of educational tools and strategies to support diverse student needs.

Overview

9
9
years of professional experience

Work History

Educational Assistant

Daycare
01.2018 - 12.2020
  • Assisted teachers in implementing lesson plans and classroom activities.
  • Supported student learning through individualized attention and guidance.
  • Organized classroom materials and resources for effective teaching.
  • Maintained a positive and inclusive environment for all students.
  • Monitored student progress, providing feedback to teachers for individualized learning strategies.
  • Supported children in daily routines, fostering independence and self-care abilities.
  • Collaborated with educators to implement classroom activities that promote social skills and emotional growth.
  • Facilitated communication between parents and staff, addressing concerns and reinforcing educational goals.
  • Organized and maintained classroom materials to ensure a clean, safe learning environment.
  • Trained new staff on classroom procedures and effective interaction techniques with children.
  • Implemented behavior management strategies, enhancing student engagement and reducing disruptions during activities.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Telemarketing Operator

MV Systems
03.2015 - 06.2017
  • Conducted outbound calls to generate leads and promote products effectively.
  • Managed customer databases using CRM software for tracking interactions and follow-ups.
  • Trained new staff on telemarketing techniques and company protocols to enhance team performance.
  • Developed scripts to improve call engagement and response rates with potential customers.
  • Analyzed customer feedback to refine sales strategies and increase conversion rates.
  • Collaborated with marketing teams to align telemarketing efforts with promotional campaigns.
  • Enhanced communication skills through regular training sessions focused on customer relations.
  • Increased customer satisfaction by addressing their needs and providing immediate solutions.
  • Trained new telemarketing operators on company policies, procedures, and best practices.
  • Collaborated with cross-functional teams such as marketing, sales and customer support enhancing overall departmental efficiency.
  • Built strong client relationships, resulting in repeat business and long-term partnerships.
  • Enhanced company visibility by promoting its products and services to potential customers.

Supervised Teaching Internship in Portuguese

Eleanor Roosevelt School
01.2013 - 12.2014
  • Supported project teams by conducting research and compiling data for strategic initiatives.
  • Assisted in developing reports and presentations to communicate project findings effectively.
  • Coordinated meetings with stakeholders to gather insights and facilitate collaboration among team members.
  • Enhanced process documentation, ensuring accuracy and accessibility for future reference.
  • Participated in workshops and presentations related to projects to gain knowledge.

Private Tutoring

Santos Dumont School
01.2012 - 11.2012
  • Provided ongoing feedback to both students and parents regarding academic performance and growth opportunities within private tutoring sessions.
  • Managed scheduling and logistics for private tutoring sessions, ensuring punctuality and optimal use of available time slots.
  • Provided support for struggling students through individualized tutoring sessions or referrals to appropriate campus resources.
  • Utilized various online platforms and tools to deliver effective tutoring services for remote learners.

Education

Salgado De Oliveira University
Brazil

Bachelor’s Degree in Languages (Portuguese And Eng -

Salgado De Oliveira University
Brazil
10-2007

Skills

  • Learning disabilities support
  • Teacher support
  • Group and individual instruction
  • Autism spectrum support

Timeline

Educational Assistant

Daycare
01.2018 - 12.2020

Telemarketing Operator

MV Systems
03.2015 - 06.2017

Supervised Teaching Internship in Portuguese

Eleanor Roosevelt School
01.2013 - 12.2014

Private Tutoring

Santos Dumont School
01.2012 - 11.2012

Salgado De Oliveira University

Bachelor’s Degree in Languages (Portuguese And Eng -

Salgado De Oliveira University