Regina Rivas
Dallas
Summary
Dynamic food preparation professional with extensive experience at Whole Food Market, excelling in safe food handling and quality control. Proven track record in enhancing product freshness and training staff, while implementing effective food storage practices. Committed to delivering exceptional customer service and collaborating with teams to optimize operations and reduce waste.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Food Preparation Worker
Whole Food Market
08.2005 - Current
- Prepared food items according to established recipes and safety standards.
- Maintained cleanliness and organization of preparation areas and equipment.
- Assisted in inventory management by tracking ingredients and supplies.
- Collaborated with team members to ensure timely meal service during peak hours.
- Trained new staff on food preparation techniques and operational procedures.
- Monitored food quality to meet freshness and taste standards consistently.
- Implemented improved food storage practices to enhance product longevity.
- Coordinated with management on menu changes based on seasonal availability of ingredients.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Produce Associate
Whole Food Market
08.2005 - Current
- Managed inventory levels to ensure product freshness and availability.
- Conducted regular quality inspections on produce to maintain high standards.
- Collaborated with team members to streamline daily operations and workflows.
- Assisted customers in selecting produce, enhancing their shopping experience.
- Trained new associates on proper handling and storage techniques for perishables.
- Implemented best practices for waste reduction, improving sustainability efforts.
- Led initiatives to optimize stock rotation, minimizing spoilage and loss.
- Developed training materials for staff on product knowledge and safety protocols.
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
Corner Bakery Cafe
01.2011 - 05.2011
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accurate balance at shift end.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Maintained cleanliness and organization of checkout area, improving workflow efficiency.
- Collaborated with team members to streamline checkout processes during peak hours.
Sales Associate
Dillards Dept Store
05.2004 - 04.2005
- Enhanced customer satisfaction through personalized service and product recommendations.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Collaborated with team members to achieve sales targets and improve overall performance.
- Developed product knowledge to provide effective solutions for customer inquiries.
- Implemented visual merchandising standards to enhance store presentation and drive sales engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Warren Travis White High School
Dallas, TX05-2004
Skills
- Customer service
- Safe food handling
- Equipment sanitation
- Team collaboration
- Hygiene practices
- Ingredient preparation
- Food presentation
- Food preservation and storage methods
- Surface sanitation
- Food storage
- Sanitation procedures
- Quality control
- Ingredient knowledge
- Measuring ingredients
- Allergen awareness
- Knife skills
- Temperature monitoring
- Recipe adherence
- Food waste reduction
- Supply stocking
- Cooking equipment operation
- Safe food handling procedures
- Vegetable preparation
- Sweeping and mopping
- Flexible and adaptable
- Vegetable and fruit preparation
Certification
- Food Handler Certification
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Cashier
Corner Bakery Cafe
01.2011 - 05.2011
Food Preparation Worker
Whole Food Market
08.2005 - Current
Produce Associate
Whole Food Market
08.2005 - Current
Sales Associate
Dillards Dept Store
05.2004 - 04.2005
High School Diploma -
Warren Travis White High School