Summary
Overview
Work History
Skills
Timeline
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Regina Rodriguez

Regina Rodriguez

Pasadena,TX

Summary

Part-Time Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Part Time Dog and House Sitter

Victor & Diana Cruz
Houston , TX
06.2023 - Current
  • Fed, watered, walked and exercised dogs or other pets.
  • Completed regular household maintenance and chores.
  • Collected mail and packages for homeowners and stored in secure location.
  • Reported concerns directly to homeowners via phone or text.
  • Used strong verbal and written communication skills to convey messages by phone, email or text to homeowners.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Administered medication and medical treatments, following physician orders.

Part Time Retail Merchandiser

Hallmark Cards Inc.
Houston, TX
09.2022 - 08.2023
  • Used company provided mobile technology to perform basic job functions.
  • Created visual displays to showcase products in interactive and engaging way.
  • Handled all aspects of product merchandising within my assigned stores.
  • Operated a Hallmark -issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products.
  • Friendly professional customer service.
  • Close relationship with store Manager store employees of several chain stores; Walmart, CVS, Walgreens and Family Dollar.
  • Holiday support for every retail season, breaking down fixtures for displays and getting "Retail Ready".
  • Worked on selling floor and back stock room of every major grocery, drug and department store.
  • Receiving box shipment from FedEx and placing in assigned storage bin.
  • High level of urgency demands pushing, pull, lift and carry cartons, merchandise and display fixtures up to 30lbs.
  • Knowledge of operating pallet lifter and box crusher.

Account Manager Sales

Bull Dog Security
Houston, Texas
08.2022 - 08.2022
  • Developed new and existing relationships with Realtor partners in an effort to obtain a healthy pipeline of qualified referrals explaining the benefits of partner program and sell them on the value of home security.
  • Met and exceeded 100 calls daily.
  • Attended in daily product sales training meetings.
  • Client relations in the ability to resolve concerns with a calm and professional friendly attitude.

Administrative Assistant

Equivalent DATA LLC
Houston, Texas
08.2009 - 07.2016
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Directed customer communication to appropriate department personnel.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Opened and sorted daily and prepared and packaged all deliveries for USPS, UPS, FEDEX and local carriers.

Skills

  • 10-Key
  • Professional and Courteous
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Office Equipment Operation
  • In-Store Support
  • Seasonal Campaigns
  • Stocking and Replenishing
  • Shipping and Receiving
  • Teamwork and Collaboration
  • Attention to Detail
  • Equipment Operation
  • Customer Service
  • Quick Learner
  • Decision Making
  • Verbal and Written Communication
  • Quality Control
  • Microsoft Office
  • Time Management
  • Goal Setting and Prioritization
  • Motivated Team Player
  • Product Sales and Promotion
  • Types 40 WPM
  • Housekeeping
  • Garden and Plant Care
  • Flexible Schedule
  • Overnights and Weekends
  • Pet Feeding
  • Client Confidentiality
  • Grocery Shopping
  • Transportation and Errands

Timeline

Part Time Dog and House Sitter

Victor & Diana Cruz
06.2023 - Current

Part Time Retail Merchandiser

Hallmark Cards Inc.
09.2022 - 08.2023

Account Manager Sales

Bull Dog Security
08.2022 - 08.2022

Administrative Assistant

Equivalent DATA LLC
08.2009 - 07.2016

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Regina Rodriguez